5 Application Dashboard
The Retail Home Application Dashboard page gives customer administrators the ability to view information about the products to which they have subscribed.
Figure 5-1 Application Dashboard Page
Launching the Application Dashboard Page
The Application Dashboard page can be launched from the Retail Home Settings Menu's Application Administration section.
Figure 5-2 Application Dashboard Page Link in Settings Menu
Subscription Metrics
The subscription metrics displays details related to all the applications subscribed by the customer which includes the ability to view usage history, versions installed and turn off alerts for nearing the overextension of a subscription. The default value for alerts is set to "on". The customer would also see a "Currently Overextended" message for applications whose current usage cross the permitted purchased limit.
Note:
The subscription values (Subscription Start, Subscription End, Subscription Time Left, Quantity, and Remaining) are set to the values ordered by the customer when the subscription is first created. However, if the subscription is later changed by the customer (for example, extending the date, purchasing additional quantity, and so on), that change is not automatically reflected in this screen.Figure 5-3 Application Dashboard Subscription Metrics – Applications with Subscriptions
Figure 5-4 Application Dashboard Subscription Metrics – Applications without Subscriptions (Retail Home and POM)
Figure 5-5 Editing Subscription Details
A Retail Home administrator can edit Quantity purchased, Subscription Start Date, and Subscription End Date by clicking on the edit icon.
Note:
This change is purely visual; it only changes the value displayed on this screen in Retail Home. It does not modify the actual customer subscription for the service in any way.Figure 5-6 Editing Subscription Threshold Details
A Retail Home administrator can also edit subscription threshold. An email alert is automatically triggered by the system once the consumed amount crosses the threshold limit set on the total purchased amount.
Note:
A Retail Home administrator needs to update the Email Address field for notification type Alert Created Notifications for the specified application to receive email alerts. See the Notifications Administration chapter for more details.Version
The Version area shows the currently installed version of the application, and when this version was installed. If multiple versions are present, a Multiple link will be shown. Clicking this link will display a list of installed versions.
Version History Contextual Pane
Version history contextual pane shows details related to previously installed versions, installed date and release notes related to each version. The pane can be accessed by clicking the View Version History link. If the application does not support version reporting, a "No version information available" message will be displayed.
Figure 5-7 Application Dashboard Version History Contextual Pane
