4 Application Dashboard

The Retail Home Application Dashboard page gives customer administrators the ability to view information about the products to which they have subscribed.

Launch: The Application Dashboard can be accessed from:

  • Ask Oracle menu → Application Administration
  • Legacy UI → Settings → Application Administration

Figure 4-1 Application Dashboard Page


Application Dashboard Page

Subscription Metrics

The subscription metrics displays details related to all the applications subscribed by the customer which includes the ability to view usage history, versions installed and turn off alerts for nearing the usage quantity of a subscription. The default value for alerts is set to on.

Figure 4-2 Application Dashboard Subscription Metrics - Applications with Subscriptions


Application Dashboard Subscription Metrics - Applications with Subscriptions

Figure 4-3 Application Dashboard Subscription Metrics - Applications without Subscriptions (Retail Home and POM)


Application Dashboard Subscription Metrics - Applications without Subscriptions (Retail Home and POM)

Figure 4-4 Editing Subscription Details


Editing Subscription Threshold Details

A Retail Home administrator can edit Usage Alert Quantity by clicking on the Usage Alert Quantity value for that application and an email alert is automatically triggered accordingly.

Note:

A Retail Home administrator needs to update the Email Address field for notification type Alert Created Notifications for the specified application to receive email alerts. See the Manage Notifications chapter for more details.

Setting Alerts Status

Customer Administrators can turn on and off alerts for triggering an email notification once Usage Alert Quantity exceeds current set value for a subscription. The default value is set to ON position.

Figure 4-5 Application Dashboard Setting Alerts Status


Setting Alerts Status

Version

The Version area shows the currently installed version of the application, and when this version was installed. If multiple versions are present, a Multiple link will be shown. Clicking this link will display the Version history contextual pane that shows details related to previously installed versions, installed date and release notes related to each version. The pane can be accessed by clicking the View Version History link. If the application does not support version reporting, a No version information available message will be displayed.

Figure 4-6 Application Dashboard Version History Contextual Pane
Application Dashboard Version History Contextual Pane

Env Updates

The Env Updates tab is displayed on the Details and Updates contextual pane, which can be accessed by clicking the View Version History link for the applicable cloud service on the Application Dashboard page.

The Env updates tab gives the Retail Home patch administrator the ability to upgrade an application to a newer version. The Env Updates tab is only visible to users who have been assigned the RH_PATCH_ADMIN role.

Figure 4-7 Env Updates Tab


Env Updates Tab

Patch Request

The user can request an upgrade to a version that is greater than the one currently installed using the Request Patch button.

The required fields for requesting a patch are:

  • Version number (from the Available Versions dropdown)
  • Planned Start Date and Time

The Planned Start Date and Time must be set to a value in the future.

Once a patch request is successfully created, the status of the request would be appended to the corresponding version in the Available Versions dropdown. The possible statuses are Accepted, Pending Approval, Rejected, and Scheduled. The Request For Planned Patch button would be disabled at this point and would only be enabled if the patch request is Rejected.

Below are the patch request flows:

  • Request Patch - Request Accepted - Request Approved - Patch Scheduled
  • Request Patch - Request Accepted - Patch Rejected
  • The administrator also can also create a new patch request while the previous one is in Scheduled and Approved status.
  • Request Patch - Request Accepted - Request Approved - Patch Scheduled - Reschedule Patch - Reschedule Request Accepted - Reschedule Request Approved - Patch Scheduled
  • Request Patch - Request Accepted - Request Approved - Patch Scheduled
  • Request Patch - Request Accepted - Request Approved - Patch Scheduled - Reschedule Patch - Reschedule Request Rejected - (Initial) Patch Scheduled
  • Request Patch - Request Accepted - Request Approved - Reschedule Patch - Reschedule Request Accepted - Reschedule Request Approved - Patch Scheduled

Figure 4-8 Status Display After Requesting a Patch


Status Display After Requesting a Patch

Once the patch run is kicked off, the status will no longer be appended to the version and instead would be displayed in a status bar along with version name.

Figure 4-9 In Progress Patch with Status Bar


In Progress Patch with Status Bar

The Request Patch button is only be enabled for the version once the patch is completed (with or without errors/warnings).

The completed patch run would have the following additional details.

  • Actual Start Date and Time

  • Actual End Date and Time

Figure 4-10 Completed Patch Run with Error Display


Completed Patch Run with Error Display