7 Customer OCI IAM Startup Workflow Example

This summarizes the process for provisioning an environment with OCI IAM integration for a new installation.

Phase Activity Responsibility Description and links

Start of onboarding Activities.

Gather configuration from Customer.

CSM/Sales

Information is gathered as related to the customer administrator and their OCI IAM / IDCS configuration details.

Additionally, some details will be taken from the booked order (product part number and sizing metrics)

This data will determine how the Cloud Service(s) are initially configured.

Pre-provisioning

Identify the individual to be the initial client Identity Domain Administrator

CSM

The initial OCI IAM client Identity Domain Administrator is the individual that is designated as the cloud administrator by Oracle Sales in their cloud service order; Oracle Retail Cloud Operations creates for them the OCI IAM Identity Administrator profile.

 

Create the client’s IAM Identity Domain Administrator.

The “default” individual is the person who activates the service into their Oracle Cloud Account and that individual is initially the cloud administrator designated by Oracle Sales in their cloud service order.

Created as part of the OCI tenancy creation process

Understanding Administrator Roles.

  Create additional OCI IAM and Oracle Retail cloud service administrators

Customer Identity Domain Administrator

Add or Remove a User Account from an Administrator Role (OCI IAM)

Provisioning

Provision access to the system for each user and to assign roles to each user to control what functionality will be available to the user.

Customer Identity Domain Administrator

Managing Users: Using the Console

 

Seed Application Roles

Oracle Retail Cloud Operations

Each of the Oracle Retail Cloud Services has pre-defined application roles that are loaded by Oracle Retail Cloud Operations during the application provisioning.

Note: Omni Applications are not seeded by Oracle Retail Cloud Operations.

Application-Specific Roles: Apps in Scope

Application-Specific Roles: Summary of All Apps/Rolls

Post-Provisioning

Oracle Retail Cloud Service recommendations for specific tasks, as they are applicable for your implementation.

Customer OCI IAM Identity Domain Administrator, Customer Application Administrator

Oracle Retail Cloud Service Documentation

Application-Specific Roles: Apps in Scope

Application-Specific Roles: Summary of All Apps/Rolls

Deployment

The deployment phase is when you’ll design, configure, and build the integration, conversions, training, reports, and any extensions needed to run the Oracle Retail Cloud Services for your business.

Customer, Customer OCI IAM Identity Domain Administrator, Customer Application Administrator

Application-Specific Roles: Apps in Scope

Application-Specific Roles: Summary of All Apps/Rolls