2 Resolved Issues
This section contains a list of the customer-reported bugs that were fixed in this release.
Order Administration: Customer Service
| Bug ID/Issue ID | Description | |
|---|---|---|
|
33791803 |
Corrected Contact Center Order Entry to support adding a coordinate item from the Select Coordinate Items window. |
|
|
33928353 |
Corrected a situation that related to adding a large number of records to the Order Transaction History table that caused async jobs and integration layer jobs to fail. |
|
|
34289539 |
Corrected the Return with Exchange option from the Modern View Order Summary screen to enable selection of an exchange item from the search results. |
|
|
34577323 |
Corrected Contact Center Order Entry to support entry of a Canadian postal code and province for the customer without error. |
|
|
34714694 |
Corrected Contact Center Order Entry to support entering a customer address without specifying a state if the Require State flag is not selected for the country. |
|
|
34570847 |
Corrected calculation of duty on an order when a promotion applies. |
|
|
34579653 |
Corrected refund processing to prevent refunding duty charges if the Refund Duty Charges flag is not selected. |
|
|
34580777 |
Changed Modern View to list the correct invoice total for an order subject to GST or PST. |
|
|
34594847 |
Corrected the Print List option at the Work with Order Hold Detail screen (WOHD) to generate the Order Hold Detail Report without going into Message status. |
|
|
34596604 |
Corrected the calculation of freight to refund for a multi-line order when the order uses flat rate freight by item. |
|
|
34596632 |
Corrected order updates to remove any freight tax override amount on the order when all order lines are sold out and the order is closed. |
|
|
34596638 |
Corrected order updates through Modern View to include any freight tax override amount when calculating the refund for a return. |
|
|
34668260 |
Corrected membership order generation (EGMO) to set the customer membership status back to Active after the order is generated. Previously, the status was not changing from In Process. |
|
|
34677329 |
Changed the EmailOut message for an order confirmation to state the correct ost_total_amount. |
|
|
34947939 |
Corrected Contact Center order entry to require selection of a Tax Code of Resale or Exempt if the Tax Identification field is set to a current tax identification code; otherwise, both fields must be blank. |
|
|
34965288 |
Corrected creation of a future order line in the order API and in Contact Center Order Entry. A future order line is one that should not yet be reserved because the calculation of the specified arrival date minus the reservation lead days results in a future date. |
|
|
35065520 |
Corrected reduction of freight if an entire order is canceled when the order has a freight or freight tax override amount and the Recalculate Freight Default (F62) system control value is selected. |
|
|
35088686 |
Corrected generation of soldout notifications. |
|
|
35213724 |
Corrected Classic View order entry to prevent the tax code being required. |
|
|
35317946 |
Corrected Edit Order Line in Modern View to support releasing an order line from hold, such as when the order line was put on hold through a special handling format. |
|
|
35236743 |
Changed the Order Summary screen in Modern View to no longer indicate that a line is discounted if the Display Order Line Discount Message (F01) system control value is not selected, regardless of whether the unit price is lower than the offer price. |
|
|
35374351 |
Corrected Modern View order entry to enable you to select an existing customer from the Duplicate Customer window. |
|
Order Administration: Customer Engagement Integration
| Bug ID | Description | |
|---|---|---|
|
20571 |
Corrected an issue that occurred when a new Delivery or Retail Pickup order was created from the Order Orchestration (OOCS) Fulfillments message and if the ORCE Customer ID in OROB Fulfillment (M72) system control value was selected to now update as follows: if the specified Customer ID in the OOCS Fulfillments response does not find a match in the RELATE_ID of any OACS Customer Sold To record, OACS will call Customer Engagement to retrieve the customer data and create a new OACS customer sold to record with the customer’s name, address, email and phone number from ORCE. |
|
|
20761 |
Corrected an issue that occurred when a new Delivery or Retail Pickup order was created from the Order Orchestration (OOCS) Fulfillments message and the ORCE Customer ID in OROB Fulfillment (M72) system control value was selected to now update as follows: if the specified Customer ID in the Order Orchestration Fulfillments response finds a match in the RELATE_ID of an OACS Customer Sold To record, OACS will:
|
|
|
34326627 |
Corrected the information displayed at the Loyalty tab for a customer in Modern View to display only loyalty and award programs. |
|
|
34495458 |
Corrected the Order Activity tab in Modern View to display each activity record for application of a promotion just once. |
|
|
34631559 |
Corrected Contact Center Order Entry to apply loyalty awards regardless of the versions specified for the Customer Engagement customer and card web services in Work with Customer Properties (PROP), provided that each property specifies a correct version number. |
|
|
34858597 |
Changed Contact Center Order Entry from displaying an incorrect error indicating that the requested amount of a loyalty award could not be redeemed on the order. This error occurred when you selected a partial amount at the Apply Awards window. |
|
Order Administration: Imports and Exports
| Bug ID/Issue ID | Description | |
|---|---|---|
|
23293 |
Changed the creation of records in the RTLOG file to map the Card Token for a stored value card to the Voucher_no rather than the cc_token when the Send Payment Card Data in ReSA RTLOG (M74) system control value is selected. |
|
|
34546182 |
Corrected the creation of records in the RTLOG file for orders that originated in Order Management System, were submitted to Order Orchestration, and then Order Orchestration submitted to Order Administration for fulfillment. |
|
|
34549321 |
Corrected one of the table updates made as part of the RTLOG process to put the records in the correct sequence. |
|
|
34677342 |
Corrected the order ID passed for the TITM record in the RTLOG file for a non-merchandise item to be the ecommerce order number if the ecommerce order number is also passed for a regular item. |
|
|
34705178 |
Changed the batch inventory overlay process to correct the batch sequencing. |
|
|
34757181 |
Corrected generation of the confirmation email through RIIU regardless of whether the user ID is more than 10 positions or is not an email address. |
|
|
34825143 |
Restored a missing hidden property setting that was causing the ChannelAdvisor inventory/price generation to fail. |
|
|
34892808 |
Changed the RTLOG periodic function to set the Tender Type Group to VOUCH if the payment method is a stored value card and the Send Payment Card Data in ReSA RTLOG (M74) system control value is selected. |
|
|
35206637 |
Corrected the CASHIP periodic function to update the shipped status for an order in ChannelAdvisor. |
|
Order Administration: Order Orchestration Integration
| Bug or Issue ID | Description | |
|---|---|---|
|
34110390 |
Reworded the message displayed at the Order Summary page in Modern View when you select an order that is a delivery or retail pickup (ship-to-store) order assigned to Order Administration for fulfillment, or has a Broker Delivery Type of Store Pickup. |
|
|
34546073 |
Corrected canceling an order line, order ship-to, or entire order in Modern View when the Order Broker status is Ready or Acknowledged. |
|
|
34580824 |
Corrected the SubmitOrder request to Order Orchestration to include the ship-to phone number for all order types. |
|
|
34639754 |
Changed the error message displayed at the Order Summary page in Modern View when the user attempts to edit an order if the order is from Order Orchestration (delivery or pickup) but does not have authority under the Maintain Brokered Fulfillment Orders (B20) secured feature to indicate Not Authorized to Edit Brokered Order. |
|
|
34975221 |
Changed processing of a cancel status received in the status inquiry list response from Order Orchestration for a brokered backorder to put the original Order Administration order line in error status; as a result, the canceled order line is either reserved, backordered, or sold out in Order Administration. If there is a fulfilling (bounceback) order that was created in Order Administration, it is put in Held status, with an order transaction history note of Order held - line[s] canceled in Order B. |
|
|
35033225 |
Corrected an issue in which multiple billing async records were created for ship-for-pickup orders if the Invoice Ship for Pickup Order Once Intransit (M73) system control value was selected and the order was currently locked, potentially resulting in multiple invoices being created for the order once it was unlocked. |
|
|
35356483 |
Corrected the IMPSTLC periodic function, which imports store cross reference locations through Order Orchestration’s discovery web service, to prevent it from going into Message status and to copy the address lines correctly to the store cross reference records. |
|
Order Administration: Payment Processing
| Bug/Change ID | Description | |
|---|---|---|
|
34952761 |
Corrected the update of the deposit history for an order that has multiple gift cards as payment methods. Previously, the Display Deposit History screen displayed the full deposit amount on one of the gift cards. |
|
Order Administration: Performance
| Bug ID | Description | |
|---|---|---|
|
23356 |
Enhanced performance of updating and processing error order batches. |
|
Order Administration: System Management
| Bug ID/Change Number | Description | |
|---|---|---|
|
21215 |
Changed assignment of the job number for auto-deposits and billing batch jobs to be sequential, based on when the job was created. The job number is displayed in Job Management, Display Active Batch Jobs (DABJ), and Display Job History (DJHY). |
|
|
31233630 |
Corrected the default System Option setting for the Unlock Purchase Order (MUPO) menu option to be unselected, so that you can edit it in Work with Menu Options (WOPT). |
|
|
34738381 |
Corrected an issue that prevented the billing async job from processing billing updates for some orders. |
|
|
34910700 |
Changed the name of the REST periodic function from Daily Reset to Inventory Quantity Reset, since the function does not need to be run on a daily basis. |
|
Order Administration: Taxation
| Bug ID/Issue ID | Description | |
|---|---|---|
|
23817 |
Corrected Modern View Order Entry to display a message if there is an error calling the tax interface indicating to contact the system administrator. |
|
|
34705210 |
Changed the DistributeTaxRequest message to Vertex to include the StreetAddress1 tag. Formerly, the tag was passed as StreetAddress. |
|
|
34904842 |
Changed the Distributed Tax and Invoice Tax messages to Vertex to pass the Unit Price, Extended Price, and Input Total Tax as negative amounts for a return or credit transaction, to correct a situation in which the GL amount was overstated. |
|
Order Administration: User Interface
| Bug ID | Description | |
|---|---|---|
|
21703 |
Corrected various Modern View screens to prevent the display of double scroll bars. For example, the Add item to order step in order entry previously displayed two scroll bars to the right of the list of items. |
|
|
34091971 |
Clarified the error message displayed in Modern View if you enter an incorrectly negative additional charge formatted amount, with the minus sign following the amount. |
|
|
34319339 |
Corrected the appearance of the summary tiles at the Manage Held Orders page in Modern View to be consistent with the tiles at the Manage Rejected Deposits page. |
|
|
34405755 |
Changed the Edit Expiration Date window in Manage Rejected Deposits (Modern View) to display an error if the entry in the Expiration Date field does not include a valid month or is prior to current month and year. |
|
|
34580849 |
Corrected the Order Activity tab in Modern View to display each activity record for application of a promotion just once. |
|
|
34655243 |
Corrected the Payment Method Details panel in Modern View to no longer display the CW hold reason. |
|
|
34752754 |
Corrected a 404 (not found) error that occurred if you opened Order Orchestration while already working in Order Administration, and then returned to the open screen in Order Administration. Note: If you are logging into both Order Orchestration and Order Administration Cloud Service, or another Oracle Retail product, Oracle suggests that you use a separate browser for each product in order to prevent the timeout interval for one product from timing out your session in the other product as well. |
|
|
34859173 |
Corrected the display of the Quantity Price Details screen. |
|
Order Administration: Web Services
| Bug ID | Description | |
|---|---|---|
|
34255611 |
Corrected the use of the Default Customer for Customer API (I90) system control value to define the customer record that is used as a guideline on whether to blank out fields when updating a customer record through the CWCustomerIn API. Previously, fields were not being blanked out based on the customer record specified in the system control value. |
|
|
34570841 |
Corrected the CWPickOut message to include the destination_store for a retail pickup order. Previously, the destination_store was included only for ship-for-pickup orders. |
|
|
34858497 |
Created a new message version 12.1 of the CWEmailOut message for the return and shipment confirmation to include a two-position decimal in the ist_ship_merch tag regardless of whether the second decimal position is a zero. In version 12.0, the message includes just a one-position decimal when the second decimal position is a zero, such as 25.6 rather than 25.60. |
|
|
35201475 |
Changed the CWOrderOut message generated in response to a CWCustomerHistory request to include the shipment and tracking information for the correct order detail line. This information is now derived from the Order Shipment Details table rather than the Manifest Audit table. |
|
Order Orchestration: Imports and Exports
| Bug ID | Description | |
|---|---|---|
|
35190540 |
Changed user creation to apply the locale specified for the user in IDCS or OCI IAM; however, if the specified locale is not valid in Order Broker, a locale of en_US is assigned to the user. |
|
|
35370014 |
Corrected an error that prevented the OCDS import from completing successfully. |
|
|
35533117 |
Corrected an error that occurred when updating inventory availability for a product location through an online inventory update. |
|
Order Orchestration: Performance
| Bug ID | Description | |
|---|---|---|
|
34336796 |
Enhanced the performance of the Invoice Inquiry screen in Order Broker. |
|
Order Orchestration: Routing Engine
| Bug ID/Issue # | Description | |
|---|---|---|
|
35161132 |
Corrected a database issue that could potentially prevent location preferences from being updated through the location import. |
|
Order Orchestration: System Processing
| Bug ID/Change ID | Description | |
|---|---|---|
|
35190514 |
Corrected creation of a user when the user first logs into Order Orchestration (as opposed to using the synchronization job) to assign the locale defined in IDCS or OCI IAM to the user. |
|
|
35190538 |
Corrected an issue that occurred when creating a user whose country was Taiwan and preferred language was Chinese (Traditional Han, Taiwan) or Chinese (Simplified Han). |
|
|
35192025 |
Corrected an issue that prevented creation or update of users from setting the user’s language and data formats based on their locale. |
|
Order Orchestration: User Interface
| Bug ID or Reference | Description | |
|---|---|---|
|
35180401 |
Corrected an issue that prevented full deletion of a location from the Location screen. |
|
|
35284956 |
Corrected the performance of the Refresh Applications option at the Manage External Applications screen. |
|
|
35421629 |
Corrected Modern View to display an error if a default organization is not defined for the user. |
|
Order Orchestration: Web Services
| Bug ID | Description | |
|---|---|---|
|
34914331 |
Corrected the update request for an external service to prevent changing the shipping service setting. |
|
|
34914354 |
Corrected the add or update request for an external service to return an error if the shippingService passed in the request is invalid or blank, or if the tag is not passed. |
|
|
35130820 |
Corrected the add request for an attribute definition, box, brand, carrier, or reason code to return an error if the orgId specified is not an existing organization ID. |
|
|
35224131 |
Corrected database update made when processing the submit order request to prevent an issue that caused the intransit request to generate a null pointer error if a line was split and the item was not flagged as a gift. |
|
|
35406169 |
Changed the fulfillment response to return the correct phone numbers for the sold-to customers on each order. Previously, the phone numbers for the ship-to customer were returned. |
|
|
35464568 |
Corrected an issue that caused the CreateDSOrder request to fail intermittently with a 500 HTTP error. |
|
|
35473553 |
Corrected an issue that prevented SubmitOrder requests submitted by Order Administration from creating orders. |
|