1 Feature Summary
The enhancements below are included in this release.
Column Definitions
| Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal. |
| Larger: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher. |
| Customer Action Required: Indicates if you must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them. |
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Customer |
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| Order Administration New and Updated Options | ||||
| Order Administration: External Payment Service |
Order Administration |
larger |
Yes, configuration required. |
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Order Administration: External Payment Service
With this update, the ability to process credit card payment transactions through an External Payment Service (EPS) is supported. Previously, only stored value cards were supported.
All credit and debit cards must already be tokenized when passed from a calling Merchant Application (i.e., Ecommerce) into Order Administration. Order Administration will not accept plain text credit or debit card numbers. Within the Order Administration user interface, credit and debit cards will be entered through a payment form that allows entry of credit card details, including card number, expiry date, CVV and so on.
Order Administration now calls the EFTConnect Payment Form (as it does with CyberSource, Adyen and OPI). The EPS provider’s secure payment form is presented by EFTConnect for capturing the payment card details. On submission of this payment form, EFTConnect returns a form token that is used to pass the payment card data in a secure and encrypted format to the EPS provider for validation and authorization.
For Stored Value Cards, the payment card data collection form will continue to be an Order Administration form.
Additional Setup Requirements:
EFTConnect is required for adding a new credit or debit card payment through Classic View Order Entry and Maintenance, Modern View Order Entry, Order Summary, Customer Membership (Replace Card), and Manage Rejected Deposits (Replace Card).
- Set the Authentication User and Password for the External Service in Work with Authorization Services (WASV) to successfully load the payment form.
New Web Service Message Version:
The External Payment Service message version 3.0 no longer includes tags that pass the credit card number for an order and instead includes tags that pass the card token. These changes were made because in 23.2.401.0 or higher, the message includes only an already tokenized card number.
Note:
The previous versions of this message are no longer available. You need to use the new message version.
The following fields were changed in version 3.0 to support capturing a card through the EFTConnect Payment Form and perform payment processing:
- Added formToken, cardToken, customerToken, expireMonth, expireYear and ccLast4 fields
- Removed ccNbr field