Email Notifications Job History

Purpose: Use the Email Notifications Job History screen to review the email notifications jobs that have taken place or the one that is currently running, if any.

Used for the Routing Engine module.

For more information: See Email Notifications for an overview on the email notifications process and background information.

How to display this screen: Click the history icon () next to the Email Notifications entry at the View Active Schedules screen.

Note:

• Only users with View Active Schedules authority can display this screen. See the Role Wizard for more information.
• History is retained for the number of days specified in the Job History retention setting at the Tenant-Admin screen.

Options at this screen

Option	Procedure
Search for an email notifications process	Use the Job Number, Start Date, or Status fields to restrict the displayed jobs to those that match your entries and click Search: Job Number = Optionally, enter an job ID number to display this job only. Start Date = Optionally, enter a date to display jobs that took place on that date. Status = Optionally, select a status of: Error to display a job that ended in error. Running to display a job that is currently running for the system. Failed to display jobs that included any records in error. Success to display jobs that completed without any errors. Note: You cannot select a status of Paused; however, a job stays in this status only briefly when it switches to another server to complete running.
Understand general errors	If an error occurred for a process itself, it is displayed in the Error field.

Fields on this screen

Field	Description
Search fields
Job Number	A unique ID number assigned by Order Broker to identify a job. Note: A job is associated with a single job number, regardless of whether Order Broker breaks it out into multiple batches for processing.
Start Date	The date and time when the job started.
Status	Optionally, select a status from the drop down list and click Search to display jobs that are currently in that status. Possible statuses are: Error (): The entire job failed. Rejected (): The job was rejected because another instance of the job was in process. Running (): The job is currently running. Success (): The job ran successfully, even if one or more individual records failed. Note: You can select a status of Paused; however, a job stays in this status only briefly when it switches to another server to complete running, and then Order Broker restarts it automatically.
Results fields:
Job Number	A unique ID number assigned by Order Broker to identify a job. Note: A job is associated with a single job number, regardless of whether Order Broker breaks it out into multiple batches for processing.
Start Date	The date and time when the job started.
End Date	The date and time when the job ended.
Duration	The amount of time it took for the job to run. HH:MM:SS format, but displayed in MM:SS format if the job took less than an hour.
Submitted By	Indicates how the job was submitted. Set to SYSTEM if the job ran as scheduled, or to the client ID used to authenticate the run job API request message.
Status	Indicates the result of the job: A green check() indicates that the job was successful, even if one or more individual records failed. Note: The green check is also displayed if there were no records to process. A red X () indicates that an error occurred and the job failed. A yellow triangle () indicates that the job was rejected because another instance of the job was already running. A running man () indicates that the job is currently running. A pause icon () indicates that the job has paused briefly while it switches to another server to finish running. This status might be displayed only briefly.
Error	Error message, if any. For example, a message is written when the job status is reset, for example: Running job status was reset by user SYSTEM on 11/28/2021 04:29 PM. Up to 255 positions. See Email Notifications for background and troubleshooting information.