12 Ready to Pick Up
Purpose: Use this screen to review pickup and ship-for-pickup orders that are ready to be picked up by the customer at your store location.
Under review? If the order is currently under review, the option to Begin Pick Up is greyed out (not available).
Which orders are displayed? This screen displays:
-
Pickup orders that are assigned to your current store location and have been picked but not yet picked up.
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Ship-for-pickup orders that have been received at your current store location but not yet picked up, as well as ship-for-pickup orders that were assigned to your current store location for sourcing and were picked, but not yet picked up.
If there are more than 100 orders that are ready for pickup, the first 100 orders are displayed based on the dates when they were created, and a message indicates that there are additional orders. You can use the Search Options to restrict the displayed orders.
If you advance to a different screen and then return to this screen, the list of orders is refreshed: any newly picked or received orders are added, and orders that have been picked up, rejected, or canceled are removed.
Selecting an order for pickup: Highlight an order and select Begin Pick Up to advance to the Pick Up Order screen.
How to display this screen: Select Ready to Pick Up (
).
Fields at this screen:
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Order ID, followed by an indicator if the order is Under Review
-
Note:
The date and time, order ID, customer, and request ID are listed under Date and Details when you are using a small screen, such as a mobile device or phone. -
Lines: The number of lines that are ready to pick up. This total might include order lines that were sourced at different locations, including your current store location.
More information: See Store Connect Overview for background on processing pickup or ship-for-pickup orders in Store Connect.
Options at this screen:
| Option | Procedure |
|---|---|
| Search for an order or limit the results to certain orders |
Use the Search Options, available by clicking the magnifying glass icon ( |
| Select an order to begin the pick up process |
Select an order and click Begin Pick Up to advance to the Pick Up Order screen. Error message? A message indicates if the status of the order selected for pickup has changed since the screen displayed the list of orders, and the order is no longer eligible for pickup. |
|
Change the pickup date for an order |
Select an order and select Change Order Pick Up Date from More Options ( |
| Select an order to view it and optionally update it (begin pickup, view packing documents, view order history, cancel, or reject) |
Select an order and click View to advance to the View Order screen. |
| Select an order to view or print the pack slip |
Select an order and select View Packing Documents from More Options ( |
| Select an order to view order history |
Select an order and click View Order History from More Options ( |
| Cancel an entire order |
Cancel order? You might cancel an order if the customer has indicated that they don’t want the order. Order Broker does not attempt to find another location for the order. How to cancel: Select an order and select Cancel Order from More Options ( A message indicates if the status of the order has changed since the screen displayed the list of orders. |
| Reject an entire order |
Reject order? You might reject any order if you don’t have the stock available to fulfill it. How to reject: Select an order and select Reject Order from More Options ( A message indicates if the status of the order has changed since the screen displayed the list of orders. What happens when you reject:
|
| Additional tasks |
Select the Tasks icon ( These options are also available
by opening the Menu option ( |
) or putting the cursor in the 
) at the bottom right to open
the 
) to open a drawer on the left that displays a
list of options. See 
).