Preface

The Oracle Retail Order Broker Vendor Integration Guide describes the process an integrated vendor can use to receive purchase orders from the Supplier Direct Fulfillment module, and confirm shipment of the purchase orders, using web service messages rather than the Vendor Portal screens. This guide includes details on message contents and provides configuration instructions.

Audience

This document is intended for the users and administrators of Oracle Retail Order Broker Cloud Service.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Related Documents

For more information, see the following documents in the Order Broker Cloud Service Release 22.2.401.0 documentation set:
  • Order Broker Cloud Service Release Readiness Guide

  • Order Broker Cloud Service Operations Guide

  • Order Broker Cloud Service Online Help

  • Order Broker Cloud Service Modern View Online Help

  • Order Broker Cloud Service Administration Guide

  • Order Broker Cloud Service Store Connect Online Help

  • Order Broker Cloud Service Vendor Help

See the Order Broker Cloud Service 22.2.401.0 documentation library at the following URL:

https://docs.oracle.com/en/industries/retail/index.html

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Oracle Help Center (docs.oracle.com)

Oracle Retail product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/retail/index.html.

(Data Model documents can be obtained through My Oracle Support.)

Comments and Suggestions

Please give us feedback about Oracle Retail Help and Guides. You can send an e-mail to: retail-doc_us@oracle.com

Oracle Retail Cloud Services and Business Agility

Oracle Retail Order Broker Cloud Service is hosted in the Oracle Cloud with the security features inherent to Oracle technology and a robust data center classification, providing significant uptime. The Oracle Cloud team is responsible for installing, monitoring, patching, and upgrading retail software.

Included in the service is continuous technical support, access to software feature enhancements, hardware upgrades, and disaster recovery. The Cloud Service model helps to free customer IT resources from the need to perform these tasks, giving retailers greater business agility to respond to changing technologies and to perform more value-added tasks focused on business processes and innovation.

Oracle Retail Software Cloud Service is acquired exclusively through a subscription service (SaaS) model. This shifts funding from a capital investment in software to an operational expense. Subscription-based pricing for retail applications offers flexibility and cost effectiveness.