Raise a New Query

To raise a new query:

  1. Raising a new query can be done directly in the Entity from two different places:
    1. From the Module Dashboard, click the Queries icon in the table.This image shows the module dashboard

      Note:

      On the Dashboard screens by clicking the Queries header in the table, it is possible to filter by Query Status: No Queries, Pending Reply, Open, and Closed.
    2. Use the Query button This image shows the Query button.available in all entities:
      1. Navigate to Module and go the Entity Detail.
      2. Click Query. If there is an already open conversation, the button will be highlighted. This image shows the Queries dialog box for entering text.
  2. In the Queries dialog box, enter the query text and click Create Query.This image shows the Queries dialog box for entering text.