Audit & Visit Statuses and What They Mean

All statuses are changed manually, except for the change from Scheduled to In Progress, which is set automatically once the Audit From and To Dates have been entered.

Table 6-2 Audit & Visit Statuses

Status	Meaning	Actions Available
SCHEDULED	Initial status when an Audit or Visit is created and the Audit/Visit has not yet taken place. Supplier users have visibility and access if announced OR if this type of Audit/Visit can be created by the supplier, otherwise it is only accessible to Retailer at this status. Additionally, if an announced Audit/Visit is created by the Retailer and the type is Internal, the Supplier user can only see the entry in the view, they cannot open the record at this status.	Save Once the Audit From and To Dates are entered, saving the Audit/Visit will update the status to In Progress.
Set to Not Progressed
Delete (Retailer only)
IN PROGRESS	Indicates that the Audit/Visit has now taken place. This status is set automatically once the Audit From and To Dates have been entered and the record has been saved. The Audit/Visit and any Issues are editable. Issues can be created. Supplier users only have visibility if the Audit/Visit is announced. Supplier users may only edit/add Issues if this type of Audit/Visit can be created by Suppliers.	Set to Awaiting Corrective Action
Set to Awaiting Sign-off (Retailer only)
Set to Approved (Retailer only)
Set to Failed (Retailer only)
Set to Abandoned (Retailer only)
Delete (Retailer Audit Administrator only)
AWAITING CORRECTIVE ACTION	Indicates that Corrective Actions are required to be completed. The Audit/Visit is locked and no further Issues may be created. The Issue Details are locked to all users. The Issue Corrective Actions are editable to Supplier users (not to Retailer at this status).	Set to Awaiting Sign off (Supplier only)
Set to In Progress (Retailer only)
Set to Abandoned (Retailer only)
Delete (Retailer Audit Administrator only)
AWAITING SIGN-OFF	Indicates that Corrective Actions have now been completed and must be reviewed by Retailer. The Audit/Visit is locked and no further Issues may be created. The Issues’ Details and Corrective Actions are locked to all users. RETAILER may edit the Issue status and Comment fields.	Set to Approved (Retailer only)
Set to Awaiting Amendment (Retailer only)
Set to In Progress (Retailer only)
Set to Abandoned (Retailer only)
Delete (Retailer Audit Administrator only)
AWAITING AMENDMENT	Indicates that Corrective Actions have been reviewed by the Retailer, but further actions or information must be completed by the Supplier. The Audit/Visit is locked and no further Issues may be created. The Issue Details are locked to all users. The Issue Corrective Actions are editable to Supplier users (not to Retailer users at this status).	Set to Awaiting Sign off (Supplier only)
Set to In Progress (Retailer only)
Set to Abandoned (Retailer only)
Delete (Retailer Audit Administrator only)
FAILED	Indicates that the Audit/Visit has been completed and, even after completion of any Corrective Actions (where present), the Audit/Visit is deemed to have failed. It is possible to set the Audit/Visit to Completed but to assign a Score of Failed, so it is likely that the Failed Audit/Visit status would only be used in the case of a severe failure. The Audit/Visit is locked to all users, except for the field for Comments Following Audit/Visit, which is editable to the Retailer.	None
APPROVED	Indicates that any Corrective Actions have now been completed and approved and all activity for the Audit/Visit is now complete. The Audit/Visit is locked to all users, except for the field for Comments Following Audit/Visit, which is editable to the Retailer. The next future audit record will be created if this type of Audit/Visit has auto-scheduling enabled.	None
NOT PROGRESSED	Used to indicate that the Audit/Visit may have been scheduled but circumstances mean that it did not go ahead. If the Audit/Visit was created erroneously, it may be deleted by an Audit Administrator, otherwise it may be left on the system as evidence that the Audit/Visit was never carried out. The Comments field can be used to record this. The Audit/Visit is locked to all users, except for the field for Comments Following Audit/Visit, which is editable to the Retailer.	Delete (Retailer Audit Administrator only)
ABANDONED	Used to indicate that the Audit/Visit may have proceeded to some extent, but circumstances mean that it could not be completed. This may be due to practical circumstances or the fact that the initial assessment was so unsatisfactory as to warrant the abandonment of this Audit/Visit and an alternative to be scheduled for future. The Audit/Visit is locked to all users, except for the field for Comments Following Audit/Visit, which is editable to the Retailer.	Set to In Progress (Retailer Audit Administrator only)

Status

Meaning

Actions Available

SCHEDULED

Initial status when an Audit or Visit is created and the Audit/Visit has not yet taken place.

Supplier users have visibility and access if announced OR if this type of Audit/Visit can be created by the supplier, otherwise it is only accessible to Retailer at this status.

Additionally, if an announced Audit/Visit is created by the Retailer and the type is Internal, the Supplier user can only see the entry in the view, they cannot open the record at this status.

Save

Once the Audit From and To Dates are entered, saving the Audit/Visit will update the status to In Progress.

Set to Not Progressed

Delete

(Retailer only)

IN PROGRESS

Indicates that the Audit/Visit has now taken place. This status is set automatically once the Audit From and To Dates have been entered and the record has been saved.

The Audit/Visit and any Issues are editable. Issues can be created.

Supplier users only have visibility if the Audit/Visit is announced.

Supplier users may only edit/add Issues if this type of Audit/Visit can be created by Suppliers.

Set to Awaiting Corrective Action

Set to Awaiting Sign-off

(Retailer only)

Set to Approved

(Retailer only)

Set to Failed

(Retailer only)

Set to Abandoned

(Retailer only)

Delete

(Retailer Audit Administrator only)

AWAITING CORRECTIVE ACTION

Indicates that Corrective Actions are required to be completed.

The Audit/Visit is locked and no further Issues may be created.

The Issue Details are locked to all users. The Issue Corrective Actions are editable to Supplier users (not to Retailer at this status).

Set to Awaiting Sign off

(Supplier only)

Set to In Progress

(Retailer only)

Set to Abandoned

(Retailer only)

Delete

(Retailer Audit Administrator only)

AWAITING SIGN-OFF

Indicates that Corrective Actions have now been completed and must be reviewed by Retailer.

The Audit/Visit is locked and no further Issues may be created.

The Issues’ Details and Corrective Actions are locked to all users.

RETAILER may edit the Issue status and Comment fields.

Set to Approved

(Retailer only)

Set to Awaiting Amendment

(Retailer only)

Set to In Progress

(Retailer only)

Set to Abandoned

(Retailer only)

Delete

(Retailer Audit Administrator only)

AWAITING AMENDMENT

Indicates that Corrective Actions have been reviewed by the Retailer, but further actions or information must be completed by the Supplier.

The Audit/Visit is locked and no further Issues may be created.

The Issue Details are locked to all users. The Issue Corrective Actions are editable to Supplier users (not to Retailer users at this status).

Set to Awaiting Sign off

(Supplier only)

Set to In Progress

(Retailer only)

Set to Abandoned

(Retailer only)

Delete

(Retailer Audit Administrator only)

FAILED

Indicates that the Audit/Visit has been completed and, even after completion of any Corrective Actions (where present), the Audit/Visit is deemed to have failed.

It is possible to set the Audit/Visit to Completed but to assign a Score of Failed, so it is likely that the Failed Audit/Visit status would only be used in the case of a severe failure.

The Audit/Visit is locked to all users, except for the field for Comments Following Audit/Visit, which is editable to the Retailer.

None

APPROVED

Indicates that any Corrective Actions have now been completed and approved and all activity for the Audit/Visit is now complete.

The Audit/Visit is locked to all users, except for the field for Comments Following Audit/Visit, which is editable to the Retailer.

The next future audit record will be created if this type of Audit/Visit has auto-scheduling enabled.

None

NOT PROGRESSED

Used to indicate that the Audit/Visit may have been scheduled but circumstances mean that it did not go ahead.

If the Audit/Visit was created erroneously, it may be deleted by an Audit Administrator, otherwise it may be left on the system as evidence that the Audit/Visit was never carried out. The Comments field can be used to record this.

The Audit/Visit is locked to all users, except for the field for Comments Following Audit/Visit, which is editable to the Retailer.

Delete

(Retailer Audit Administrator only)

ABANDONED

Used to indicate that the Audit/Visit may have proceeded to some extent, but circumstances mean that it could not be completed. This may be due to practical circumstances or the fact that the initial assessment was so unsatisfactory as to warrant the abandonment of this Audit/Visit and an alternative to be scheduled for future.

The Audit/Visit is locked to all users, except for the field for Comments Following Audit/Visit, which is editable to the Retailer.

Set to In Progress

(Retailer Audit Administrator only)