1 Xstore Office Cloud Service

This document provides a summary of the implementation and administration guidelines for Oracle Retail Xstore Office Cloud Service (XOCS). The information is a valuable reference for those involved in implementing this Cloud Service.

The document assumes the reader has knowledge of and access to the following:

• Xstore Office Cloud Service features and functionality

• Xstore Suite implementation concepts and strategies

• Access to all published material related to the Xstore Suite platform

Overview of the Implementation Process

The implementation process includes a needs assessment, business impact analysis, requirements gathering, and other activities. However, this document is concerned only with specific aspects of a technical implementation. In a typical project life cycle, technical implementations can begin only after the environment has been provisioned by Cloud Operations (Cloud Ops) personnel.

When a subscription agreement has been signed, the sales executive initiates a Service Activation Request (SAR), which begins the provisioning process outlined in **INTERNAL XREF ERROR**.