Preface
The Oracle® Retail Xstore Office Cloud Service Administration Guide describes all available functions of Release 22.0.
Audience
This guide is for technical personnel who configure, maintain and support, or use Oracle Retail Xstore Office.
Documentation Accessibility
For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc
.
Access to Oracle Support
Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info
or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs
if you are hearing impaired.
Related Documents
For more information, see the following documents in the Oracle Retail Xstore Point- of-Service Release Notes.
See the Oracle Retail Xstore Office Cloud Service documentation library at the following URL:
Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
When contacting Customer Support, please provide the following:
-
Product version and program/module name
-
Functional and technical description of the problem (include business impact)
-
Detailed step-by-step instructions to re-create
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Exact error message received
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Screen shots of each step you take
Review Patch Documentation
When you install the application for the first time, you install either a base release (for example, 22.0) or a later patch release (for example, 22.0.1). If you are installing the base release or additional patches, read the documentation for all releases that have occurred since the base release before you begin installation. Documentation for patch releases can contain critical information related to the base release, as well as information about code changes since the base release.
Improved Process for Oracle Retail Documentation Corrections
To more quickly address critical corrections to Oracle Retail documentation content, Oracle Retail documentation may be republished whenever a critical correction is needed. For critical corrections, the republication of an Oracle Retail document may at times not be attached to a numbered software release; instead, the Oracle Retail document will simply be replaced on the Oracle Help Center (docs.oracle.com) Web site, or, in the case of Data Models, to the applicable My Oracle Support Documentation container where they reside.
This process will prevent delays in making critical corrections available to customers. For the customer, it means that before you begin installation, you must verify that you have the most recent version of the Oracle Retail documentation set. Oracle Retail documentation is available on the Oracle Help Center (docs.oracle.com) at the following URL:
https://docs.oracle.com/en/industries/retail/index.html
An updated version of the applicable Oracle Retail document is indicated by Oracle part number, as well as print date (month and year). An updated version uses the same part number, with a higher-numbered suffix. For example, part number E123456-02 is an updated version of a document with part number E123456-01.
If a more recent version of a document is available, that version supersedes all previous versions.
Oracle Retail Documentation on the Oracle Help Center (docs.oracle.com)
Oracle Retail product documentation is available on the following web site:
https://docs.oracle.com/en/industries/retail/index.html
(Data Model documents can be obtained through My Oracle Support.)
Conventions
The following text conventions are used in this document:
Convention | Meaning |
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boldface |
Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary. |
italic |
Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values. |
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Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter. |