Forcing a Register to Close

If register equipment fails for any reason and a register cannot be closed using the normal procedure, the Force Close option may be used. By forcing a register to close, despite equipment failure, the store closing procedure may then be started.

1. At the Back Office Main Menu, select Open/Close Options press Enter.

2. Select Force Close and press Enter.

   Xstore Classic displays a list of any open registers (if no registers are still open, Xstore Classic displays a message).

3. Select the register that you want to close from the list. Use the up and down arrow keys to go to the register you want to close and press Spacebar to select it. Press Enter to continue.

   Xstore Classic displays a message indicating that the register has been forced to close.