Manually Refresh Promotions

Typically a promotion is updated with new information during a register restart. Use this process to update new promotions that are cached without having to restart that register, such as in the middle of the day.

Note:

Applies to registers only and you would need to perform this action on each register to update its cache for promotions.

To refresh the promotion cache for a register:

  1. In the Back Office menu, select Open/Close Options.

  2. Select Refresh Promotions.

  3. Oracle Retail Xstore Point of Service displays a confirmation prompt: Are you sure you want to refresh promotions? This may take several minutes.

  4. Press Y to continue. A progress bar is displayed until the update is complete.

    Note:

    Pressing N at the Refresh Promotions confirmation prompt cancels the refresh process and returns you to the Open/Close Options menu.

  5. When the update is complete, a prompt is displayed: "Promotions have been refreshed as of (time and day)." Select OK to exit.