10 24/7 Store Environment
A store can function 24 hours a day and seven days a week.
If your system is configured to support a 24–hour store environment, the store will perform a rolling close on registers. Each register will be rolled over to the next retail period (business day) one by one; always keeping at least one register available for use.
A retail period is the period in which the retailer defines as their store hours (for example, 12:00 am - 11:59 pm).
A retail session is defined as the time in which a register is opened until it's closed. Multiple retail sessions can occur within a retail period.
The 24–hour store environment is supported for both register accountability and till accountability. Register accountability is where a till is assigned to a register and can be used by any cashier that uses the register. Till accountability is where a till is assigned to a specific cashier. The assigned till can be attached to any register the cashier may work on during the day.
Deferred cash management allows the retailer to open a store on the next business day without reconciling, closing the store, or ending the retail period. These processes have been separated so they can be completed later.
This chapter covers the following topics:
Store Opening
Full store opening is usually only done with the first initial opening of the store. It is performed on only one register. The store open procedure signals that the store is open to all registers. See Opening the Store for more information.
Once the store is open, sales cannot be rung until the register is opened and a till is counted for the register.