To View and Add a Work Order Comment

Any comments associated with the Work Order are shown on the Comments tab. You can also add a new comment for a Work Order record.

Figure 19-21 Work Order Comment Tab

Comments Tab Information

• Created Date: The date the comment was added to the Work Order record.

• Created By: An identifier for the associate who created the comment.

• Comment: The text of the comment.

Adding a Comment to the Work Order Record

1. Select the Add Comment option. Oracle Retail Xstore Point of Service displays the comment form.

2. Type a comment and press Enter.

   Oracle Retail Xstore Point of Service adds the new comment to the Work Order record.