Update Task Status

To update the status of a task:

1. Select the task in the task list:

   • Click the task.

   • Use the up and down arrows to highlight the task, then press the Spacebar.

2. Click the new status. Menu options include:

   Note:

   All status menu options may not be visible depending on the current status of the task. Xstore Point of Service displays the next status options in the workflow.

   • Begin Task - Sets the status to In progress.

   • Reopen Task - Sets the status to Open.

   • Complete Task - Sets the status to Closed. The task cannot be re-opened or edited after it is completed.

     A verification prompt opens.

   • Cancel Task - Sets the status to Cancelled. The task cannot be re-opened or edited after it is cancelled.

   A verification prompt opens.

3. If necessary, click Yes to confirm the status change.