Register/Till Close

Rolling Close must be configured in order to remove the Count Process from the Register Close. Close each individual register one at a time manually without the need for till reconciliation. Count the drawer, denominations, and if required open the register again.

The register close process must be performed on each opened register for it to be rolled over into the next day.

Note:

Near the end of day, (that is, close to or after the required close time), warning messages will appear on remaining open registers. If a register continues to stay open past the required close time, the register will eventually prevent the user from utilizing the register until it is closed and reopened for the next day. See Warning Messages.

To close a register for the retail session:

1. At the Till menu, select Open/ Close Options.

2. Xstore POS displays the Open/Close Options menu. Select the Register Close option.

   Note:

   Note that the Register option toggles between Open and Close. If the option is Register Close, the register is currently open. If the option is Register Open, the register is currently closed.

3. Xstore POS displays a confirmation prompt: Do you want to close this register? Select Yes to close the register. If the message is not configured, continue with step 5.

   Note:

   You will need sufficient security privileges to close the register.

   Note:

   Selecting No at the Register Close confirmation prompt cancels the register close process and returns you to the Open/Close Options menu.

   The cash drawer opens.

4. Depending upon the configuration of your system, you may be prompted to either remove all non-cash tenders from the till or remove all the till contents. Follow the instructions on the screen, then click OK to continue.

   • For example, if Prompt for Float or Pre-defined Float is configured, all money is removed during close.

   • If Carried Over Float Amount is configured, all cash is left in the drawer. You are prompted to remove all tenders, except for the default cash tenders (that is, checks, traveler's checks and so on). You are informed that the remaining balance will be the new float amount for the next retail period. You are not prompted to count the drawer.

     Remove the corresponding tenders. Select OK to close the message.

   • If Float Balance is configured, during the register close process, you are prompted to perform a cash pickup to bring the float down to match the approximate default float amount.

     You are prompted to remove all non-cash tenders from the cash drawer (that is, checks, traveler's checks, and so on), and the excess amount above the configured threshold float. You are informed that the remaining tenders are adjusted to the approximate default float amount.

     Remove all necessary tenders. Select OK to close the message.

     1. Change the suggested amount or confirm the suggested amount with Enter.

     2. Move the money to the cash deposit bag or safe.

     Note:

     If the till amount needed to be picked up, is less than or equal to the configured float amount, no cash pickup is needed, and this step is omitted.

     If multiple currencies are configured, this step is repeated until all float currencies have been completed.

5. The system may be configured to print a Closed Count receipt and a Register Closed receipt.

   Close the cash drawer and the system closes the register.

6. After the register close is complete, you may be prompted whether to re-open the register.

   • Click No to keep the register closed.

   • Click Yes to re-open the register.