Warning Messages

Warning messages inform you that the end of retail period is approaching, and you should start the Register/Till Close process. The default time frame for the 24/7 rolling close functionality is 24 hours (but this can be configured). A grace period allows you to close the register within a configurable gap. Once the grace period has ended, you must close the register and move to the next retail period. The following messages are displayed.

1. By default, a warning message is displayed one hour before the end of the retail period. This message appears at the beginning of a transaction, every 10 minutes until the register close process has been started.

   Note:

   The time frame for the warning messages is configurable.

2. When the configured end of retail period time has passed, another message is displayed on each register. The message informs you that the retail period has expired and that you must close the register.

3. If you try to open a register within the warning or grace period (two hours by default), you are prompted if you want to change to the next retail period, or if you want to open the register within the current retail period.

   • Select Next to open the register in the next available retail period.

     Note:

     The register is closed and moved to the next retail period. You cannot re-open the previous retail period.

   • Select Current to open the register within the current retail period.

4. After the configured store hours’ time frame and the grace period have passed, all registers that have not been moved to the next retail period are locked. You cannot start new transactions.

   You receive a warning message that you cannot start new transactions within the current retail period. You must close and open the register again to start a new transaction.