58 Reporting

Oracle Retail Xstore POS provides a wide variety of reports to help you monitor and analyze your store's operations and sales. They are accessed outside of a sale via the global navigation menu button found on the home screen. The user can enter the report name in the search field or drill down to the desired report by selecting "Reporting". All Xstore POS reports are available on Desktop, Handheld, Thin Client, and Tablet devices. The information in this guide will help you understand what reports are available and how to access the reports you need.

Note:

See Oracle Retail Xstore Point of Service Reports Guide for more information on report options and details of individual reports.

This chapter contains the following sections:

Report Menu Configuration and Security

The reports available on the Reporting menu found by selecting the Global Navigation menu outside of a sale, are based on your business needs. The order in which the reports are displayed may also be customized. Because each Oracle Retail Xstore POS menu is configurable, the menu options and locations shown on your system may be different than the options shown throughout this guide.

Controlling access to company information on reports is a significant issue and Oracle Retail Xstore POS addresses that requirement through system security privileges. Access to reports can be controlled at an individual associate level or at a group level.

Figure 58-1 Reporting Menu

Reporting Menu

Table 58-1 Xstore POS Reports

Report Category Sub-Menu Options

Dashboard

Customer Reports

Customer Account Activity Report

Customer List Report

Layaway Reports

Layaway Account Activity Report

Layaway Aging Report

Special Orders Report

Electronic Journal

Employee Reports

Employee Productivity Report

Employee Schedule Reports

Employee Performance

Employee Schedule Detail Report

Employee Time Off Summary Report

Associate Tasks

Time and Attendance Reports

Open Timecard Report

Payroll Detail by Employee

Payroll Summary

Posted Timecard

Inventory Reports

Inventory Movement

Inventory Movement History Report

Inventory Movement Pending Report

Inventory Stock Cost

Item List Report

Receiving Exception Report

Receiving Report

Replenishment Open Product Requests Report

Replenishment Product Request Report

Restock report

Shipping Exception Report

Shipping Manifest Report

Operation Reports

Price Change Report

Saved Reports

Store Locations Report

Till Reports

Cash Drawer Audit Report

Cash Drawer Report

Paid In/ Paid Out

Sales Reports

Airport Sales Tax Report

Flash Sales

Journal report

Retail Reports

Best Sellers

Cancelled Transaction Report

Credit Card Report

Daily Sales & Cash Report

Daily Sales Report

Gift Certificate Report

Line Void report

No Sale Report

Post Void Transaction Report

Price Override Report

Restock Report

Returned Merchandise Report

Sales Overview Report

Sales by Hour Analysis Report

Sales by Hour Report

Sales Goals Report

Suspended Transaction Report

Tax Exemption Report

How to Access Reports on Xstore POS

Xstore POS reports are accessed when outside of a sale.

To access Xstore reports, follow the steps below.

  1. From the Home Screen, select the Global Navigation menu.

  2. Select Reporting.

  3. Select a report from the list. The system displays the Report Parameter screen where applicable. Enter the search criteria.

    Figure 58-2 Report Parameters

    Report Parameters
  4. Select Run Report or, select Save or Print.

    The report is displayed in the PDF viewer of your device, for example Apple devices use iBooks or PDF Reader depending on their default viewer.

    When using an Android device, select Download. Open the PDF report from the Downloads folder to view it.

    Figure 58-3 Time Off Summary Report

    Time Off Summary Report

Saving a Report

After running a report, it can be saved so that the data can be reviewed later. The system automatically stores your saved report in a location based on the system's configuration and your login ID.

Note:

Only you can view the reports you have saved. No one else has access to your saved reports.

  1. Select the Save option on the criteria selection form to rerun or view a report later.

    This option is also available when viewing a report using the Save menu option.

    Figure 58-4 Criteria Selection Form

    Criteria Selection Form
  2. The system displays the Save Form for the report.

    Figure 58-5 Save Form Window

    Save Form Window
  3. Edit or accept the report name in the Save Report As field.

  4. Select one of the two options in the Report Save Options field:

    • Save Report With Current Data: The next time you view this report, it will be exactly the same as it was when originally generated.

    • Save Report Parameters: The next time you view this report, it will be based on the same selection criteria (parameters). If you use a relative date parameter, the actual data retrieved is updated using current information.

  5. Select OK to save the report.

  6. The Report Criteria Saved or Running in Background prompt displays, select OK.

    Figure 58-6 Saved Report Confirmation Report - Report Running

    Report Running in Background Prompt

View Saved Reports

  1. Select Reporting from the Global Navigation menu, login with your associate credentials, and then select Operation Reports, and then select Saved Reports.

  2. Select the report you want to see. If necessary, scroll to see additional saved reports.

    Figure 58-7 List of Your Saved Reports

    List of Saved Reports
    • To view a saved report, select the View option to display the report on the screen.

    • To delete a saved report, select the Delete option on the list of saved reports and select Yes to confirm that you want to delete the selected report.

  3. After you are finished viewing or deleting the report, select the Back option to return to the saved reports list.

Report Printing

Multiple Printers

Printing to A4/report printers is done for luxury receipts, BIP reports, and tax-free invoice printing. Stores that have multiple A4/report printers can select a printer from a list of available printers or scan a QR Code and the report or invoice prints to that selected printer. If only one printer is available, the report prints directly to that printer and no selection is required.

Figure 58-8 Multiple Printer List

Multiple Printer List
QR Code

In addition to selecting a printer from a list, you can scan a QR code placed on the front of the printer to select that printer.

  1. Select Print to print a report.

  2. From the list of printers displayed, select the barcode icon to open the device camera.

  3. Scan the QR code on the front of the printer.

When a QR code is valid and the A4/report printer is configured, Xstore will send the data to the scanned printer. The printer list closes automatically.

Note:

Retailers are responsible for creating QR codes for printers and placing them on the appropriate printers. They are also responsible for configuring available printers.

Report Printing Options

An option to print a page range may be available for some reports. The reports that support this feature are determined by the Home Office. If a report supports printing a specified page range, you will be prompted to enter the page(s).

  1. After generating a report, and with the report displayed, select the Print option.

    Figure 58-9 Print Report

    Print Report
  2. If prompted, type the page, pages, or page range to be printed. For example, at the prompt, type 1-3,6,7-9,12 to print only those pages and select OK to print the report.

Using the Dashboard

The goal of the dashboard is to automatically show timely sales data information collected from various areas within the organization-in one place. The data shown on the screen is an analysis as to how your business is operating; using graphics, summaries, and lists to display the information.

Information shown on the Dashboard includes:

  • Sales Performance - WTD, MTD, and YTD values as a running totals section, up to and including the current day's sales

  • Net Sales for the Top 5 Departments from today

  • The top 5 best-selling items from today

  • The top 5 performers from today

  • Store Goals performance data

In addition to the information displayed on the page, menu options are provided to allow you to view and print the Flash Sales report, the Daily Sales report, the Best Sellers report, and the Associate Tasks report.

To view the dashboard, select the Dashboard option from the Reporting menu found by selecting the Global Navigation menu.

Dashboard Information

The Dashboard screen is divided into several informational areas as shown in the figure below:

Figure 58-10 Dashboard Screen

Dashboard Screen
Dates

Generally, when a store is closed each night, the system date (current calendar date) and the business date will be the same. In cases of 24/7 trading, when the store is not closed for the night and reopened the next morning, the system date and business date will not be the same date. The business date remains unchanged, and the system date reflects the current calendar date.

For example, the date shown on the top of the report (dashboard) is Friday December 5, 2024. This is the business date.

The date highlighted in the Goals Performance area shows the start and end dates as 8 December. This reflects the system date, that is, when the report was run.

Sales Performance

This section shows the Gross Sales, Returns, and Net Sales for Today, a year ago (Today - last year), Week-to-Date, Month-to-Date, and Year-to-Date. The data displayed in this section is a running totals section. This information shows the current day's sales in near real time, so these values change depending on when the Dashboard is displayed.

Note:

Additional 'sales data is available on the Flash Sales and other Sales reports.

Top 5 Departments

This section shows a graph representing the top 5 department sales. One axis of the graph shows the Net Sales dollars, and the other shows the Department ID.

Top 5 Performers

This section shows the top 5 sales associates from today, listed in descending order, based on Net Sales dollars. In addition to Net Sales dollars, the Units per Transaction (UPT), and Average Sale dollars are also displayed.

Note:

How the UPT and Average Sale data are calculated:

Units per transaction = total units sold/# of transactions

Average Sale = Net Sales/# of transactions

Hot 5 Items

This section shows the top 5 selling items from today. The items are ranked in descending order, based on Net Sales dollars. The item ID, description, and quantity sold are shown for each item in the list.

Note:

Non-merchandise items are not included in this list.

Store Goals Performance

This section shows the currently active goals for the store. Information shown here includes the goal description, effective and ending dates, the goal, and the percent completed toward the goal.