Programs List
Based on the Savings Hub survey results, the Programs List module in Billing Triggered Alerts shows the customer their top program recommendations.
Requirements and Limitations
The requirements for this module are listed in Requirements and Limitations.
User Experience
The Programs List module appears only when a customer that is late on their bill completes their Savings Hub survey.
This module shows the customer the top three programs that are recommended for them based on their Savings Hub survey results. Each one of the listed programs has their own call-to-action button that links to the Savings Hub, specifically to that program’s Program Details page.
The following is an example of the Programs List module in Billing Triggered Alerts:
