Programs Overview

The Programs Overview module for quarterly alerts offers additional information about the type of financial assistance available through the Savings Hub. The module follows the first call-to-action module in the email for customers who have not started the survey, and provides more details for them as a motivator to start the Savings Hub survey. The module dispels common misconceptions about available help by emphasizing the wide range of programs available to people in a variety of circumstances.

Requirements and Limitations

The requirements and limitations for this module are listed in Requirements and Limitations.

User Experience

Customers who have not started the Savings Hub survey get the standard user experience for the Programs Overview module, which includes different types of financial assistance that a customer may receive, and a Start Survey button.

Programs Overview Variations

The Programs Overview module varies depending on the data state of the Savings Hub survey.

Survey Started

Call-to-Action Text: Complete the survey

Survey Completed

Call-to-Action Text: View your programs