Numbered Steps

The Numbered Steps module for quarterly alerts shows three easy steps for the process of finding financial assistance through the Savings Hub survey.

Requirements and Limitations

The requirements for this module are the same requirements listed in Requirements and Limitations.

User Experience

The user experience for the Numbered Steps module in quarterly alerts includes a header calling for the customer to see their eligible programs, and three steps outlining the process. Each step is preceded by a number icon.

The following is an example of the Numbered Steps module for customers who have not started the Savings Hub survey.

Numbered Steps Variations

The Numbered Steps module in quarterly alerts varies depending on the season, and on the status of the customer's Savings Hub survey.

General (Not Summer or Winter)

Survey Status	Variation Text
Unstarted Survey	Step 1: Take a 2-minute survey about your household.
Started Survey	Header: Your savings Hub connects you to the help you need Step 1: Complete the 2-minute survey about your household

Winter

Survey Status	Variation Text
Unstarted Survey	Default Header: Get help paying your bills this winter Fallback Header: See what you qualify for Step 1: Take a 2-minute survey about your household.
Started Survey	Header: Your savings Hub connects you to the help you need Step 1: Complete the 2-minute survey about your household

Summer

Survey Status	Variation Text
Default and Fallback Unstarted Survey	Header: Get help paying your bills this summer Step 1: Take a 2-minute survey about your household.
Started Survey	Header: Your savings Hub connects you to the help you need Step 1: Complete the 2-minute survey about your household