Repair and Testing

The Repair and Testing dashboard helps users to analyze key metrics related to the acceptance and the failure of devices. The analyses included in this dashboard help users to understand the trend in the rejection of devices and the top device types and manufacturers with high device rejections. The analyses also provide insight into the average duration before failure and the device repair time trends.

To access this dashboard:

1. Go to the Home page.

2. Select Dashboards > Operational Device Analytics > Repair and Testing.

The dashboard provides the following dashboard pages. The data for current calendar year and month is displayed by default. You may modify the criteria per requirement.

• Acceptance Testing

• Device Failure

• Repair

Acceptance Testing

All devices once received by the utility will undergo sampling-based testing for their acceptance. These “in-receipt” devices are then moved to the appropriate storerooms. The Acceptance Testing dashboard page focuses on these details.

Rejection Volume

Property	Details
Description	A device is rejected when it fails acceptance tests. This analysis shows the trend in devices that failed the tests (rejected) in each month, for previous 15 months.
Purpose	Rejection of more devices would mean that another set of devices will have to be received from the respective manufacturers, demanding additional time of efforts. Business users can analyze the trend in device rejections and suggest possible measures to prevent them.
Representation	The bar graph shows the number of devices rejected in each month, for previous 15 months. The X-axis represents the month. The Y-axis represents the number of devices that got rejected. Hover over the bars for specific values. The table shows the total number of devices that are available in the utility as of that month and the number of devices that were rejected. The data is displayed for previous 15 months.
Drill Down	No drill down
Source Object	Asset Location Fact
OAS Subject Area	ODM - Asset Location
Metrics	Total Devices

Top 10 Device Types with Highest Rejection Volume

Property	Details
Description	A device is rejected when its fails the acceptance test conducted when the device is first received by the utility. This analysis shows the top 10 device types where rejections are the most in the selected month.
Purpose	Business users can analyze the reason for the high rejections among these device types and then take appropriate measures to reduce them.
Representation	The bar graph shows the number of devices against each device type that failed the acceptance testing in the selected month. The X-axis represents the device type.The Y-axis represents the device count. Hover over the bars for specific values. The table shows the total number of devices and the devices that got rejected against each device type. The data is shown for the selected month. The device types are ranked based on the highest rejections.
Drill Down	The Devices Rejected column link drills down to the Device Failure dashboard page for more specific details.
Source Object	Asset Location Fact
OAS Subject Area	ODM - Asset Location
Metrics	Devices Rejected, Total Devices

Top 10 Manufacturers with Highest Rejection Volume

Property	Details
Description	A device is rejected when its fails the acceptance test conducted when the device is first received by the utility. This analysis shows the top 10 manufacturers of the devices that are rejected the most in the selected month.
Purpose	Business users can analyze the reason for the high rejections among these manufacturer's devices and then take appropriate measures to reduce them.
Representation	The bar graph shows the number of devices against each manufacturer that failed the acceptance testing in the selected month. The X-axis represents the manufacturer. The Y-axis represents the device count. Hover over the bars for specific values. The table shows the total number of devices and the devices that got rejected against each manufacturer. The data is shown for the selected month. The manufacturers are ranked based on the highest device rejections.
Drill Down	The Devices Rejected column link drills down to the Device Failure dashboard page for more specific details.
Source Object	Asset Location Fact
OAS Subject Area	ODM - Asset Location
Metrics	Devices Rejected, Total Devices

Device Failure

The Device Failure dashboard page provides a snapshot of the devices that failed during its life cycle.

Average Months Before Failure

Property	Details
Description	A device can fail at several points during its life cycle. This analysis shows the average number of months that the devices were operational before it failed. The data is shown for the previous 15 months.
Purpose	Business users can determine how long a device generally stays operational before failure.
Representation	The bar graph shows the average months before failure of a device for a particular month. The X-axis represents the calendar month. The Y-axis represents the number of months. Hover over the bars for specific values. The X-axis label broadcasts the data to the Top 10 Models with Lowest Average Months Before Failure analysis on the same page.
Drill Down	No drill down
Source Object	Asset Location Fact
OAS Subject Area	ODM - Asset Location
Metrics	Months Before Failure, Quantity, Average Months Before Failure

Top 10 Models with Lowest Average Months Before Failure

Property	Details
Description	This analysis indicates the average number of months a device was operational before it failed. It lists the top 10 models of those devices that have lowest average months before failure. Average Months Before Failure = Months Before Failure / Count The data is based on the month selected in the Average Months Before Failure analysis.
Purpose	Business users can determine the worst performing device models, considering how short these devices generally stay operational before failure.
Representation	The Month Year drop down filters the data for the respective month. The table shows the number of failures and average months before failure for the available device types. It also displays the manufacturer and model details for each of the device types.
Drill Down	No drill down
Source Object	Asset Location Fact
OAS Subject Area	ODM - Asset Location
Metrics	Avg Months Before Failure, Number of Failures

Repair

The Repair dashboard page focuses on the devices that are in repair state.

Average Time in Repair

Property	Details
Description	This analysis shows the trend in average number of days a device was being repaired. This data is shown for the previous 15 months. Average Time in Repair = Prior Disposition Duration / Number of Devices (where Prior Disposition = In-Repair)
Purpose	Business users can analyze the reason for devices to be in repair state for long. They can propose solutions to reduce the average repair time.
Representation	The bar graph shows the average number of days a device was in repair state in the previous 15 months. The data is displayed on a monthly basis. The X-axis represents the month. The Y-axis represents the number of days. Hover over the bars for specific values.
Drill Down	No drill down
Source Object	Asset Location Fact
OAS Subject Area	ODM - Asset Location
Metrics	Average Time in Repair

Repair Backlog Trend

Property	Details
Description	This analysis shows backlog trend of the devices in repair state. The data is shown for previous 15 months.
Purpose	Business users can compare the current month's details with those of the previous 15 months. If there is a consistent increase in the number of devices in repair, month on month, it might be an alarming situation to the utility.
Representation	The bar graph shows the month-on-month comparison of the devices in repair. The X-axis represents the month and year. The Y-axis represents the number of devices. Hover over the bars for specific values.
Drill Down	No drill down
Source Object	Operational Device Snapshot Fact
OAS Subject Area	ODM - Operational Device Snapshot
Metrics	Repair Device Count