Pre-Event SMS Message

The SMS channel sends pre-event SMS messages to notify customers of upcoming electricity peak events. The content of the messages varies based on the day of the peak event, and tells customers when a peak day event is about to start, while encouraging them to join their community to help save energy.

Pre-event sms message example

Note:

SMS messages are only applicable to electricity peak events.

Message Variations

The following table shows how messaging varies based on the first or subsequent peak days.

Condition Message
Peak event is today UTIL: Today, 7/1 is an Energy Savings Day. From 2pm-6pm, join your community to help save energy. Text STOP to opt out.
Peak event is tomorrow UTIL: Tomorrow, 7/2 is an Energy Savings Day. From 2pm-6pm, join your community to help save energy. Text STOP to opt out.
Peak event is today and tomorrow UTIL: Today, 7/1 and tomorrow 7/2 are Energy Savings Days. From 2pm-6pm, join your community to help save energy. Text STOP to opt out.