Oracle Utilities Opower Digital Self Service

Get Started with DSS - Energy Management

Digital Self Service - Energy Management gives utilities unprecedented flexibility in creating highly engaging, targeted web and mobile experiences for their customers. The solution provides online energy and billing insights and tools that enable customers to explore and change their energy behavior.

Overviews

Review the features and requirements for Digital Self Service - Energy Management products.

Configuration Guides

Complete product feature configurations and set up single sign-on authentication.

Embedding Widgets Guides

Embed widgets onto a utility website to allow utility customers to see and interact with Digital Self Service Energy Management widgets. The main version of this material utilizes web components to complete the embedding. A legacy version that relies on iframes is also supplied for applicable deployments.

Customer Service Documentation

Support and respond to utility customer questions to customer service representatives about Digital Self Service Energy Management products and features.

REST API Reference

Use the REST API resources to create personalized web or mobile experiences that increase customer satisfaction and energy efficiency program participation.
  • REST API Reference

  • Note: The REST APIs are only applicable to utilities who have purchased the legacy Digital Self Service - Energy Management cloud service or the Opower Integration Hub cloud service. They are not applicable to utilities using the new Digital Self Service - Energy Management Residential cloud service.