Annual Secondary Insight

The Annual Secondary Insight provides customers with an overview of their energy use trends throughout the year. It includes a summary of their highest and lowest time periods by season, month, and day of the week. The goal of this module is to provide the customer with easily accessible insights about their annual use.

Appears in: Annual Report

Requirements

Category Description
Billing Frequency Monthly or bi-monthly .
Data Delivery Frequency Monthly or bi-monthly .
Data Requirements Interval (AMI) data is required for the Day-of-the-Week Insight card.
Data History A minimum of one historical bill.
Data Coverage Not applicable.
Supported Fuels Electricity, gas, and dual fuel.

User Experience

The Annual Secondary Insight provides customers with an overview of their energy use trends throughout the year. The below image shows an example of the module for an electricity customer who receives an Annual Report and has 12 months of data.

Image showing the annual secondary insight insight for an electric customer that receives an Annual Report with 12 months of data

Header: Introduces the module and highlights the customer's energy usage trends over the year.

High/Low Season Cards: Show the seasons in which the customer used the most and least energy, supported by dynamic, seasonally appropriate illustrations.

  • Season Insight: Identifies the seasons with the highest and lowest energy usage.
  • Season Usage Details: Provides specific usage values for the high and low seasons to give clearer context on performance.

High/Low Month Cards: Highlight the months with the highest and lowest energy usage. The accompanying insight names these months and includes their usage values.

Day-of-Week Insight Card: Identifies which days of the week have the highest and lowest average energy usage, along with the average usage for each day.

User Experience Variations

The user experience varies for customers depending upon their service types, available data, costs, and locale.

No AMI Data

Daily meter reads are required to include the day-of-the-week insight. If a customer does not have AMI, the day-of-the-week insight is omitted.

Incomplete Seasonal Data

If a customer has incomplete seasonal data, the highest or lowest use season is estimated.

Incomplete Monthly Data

If a customer has incomplete data for a high or low month, the highest or lowest use month is estimated.

Incomplete Monthly and Seasonal Data

If a customer has incomplete data for a high or low month and the high or low season, the insights for at least two of the insight cards are estimated.