Oracle Utilities Opower Load Shifting, Rate Coach
Opower Load Shifting Cloud Service, Rate Coach offers utilities a comprehensive, cloud-based solution for engaging with modern utility customers. This service enables utilities to deliver superior service and engagement with customers on time of use rate plans by providing features that facilitate peak demand reduction. These features deliver insights to customers that educate them about their peak energy usage, and encourage them to shift their use to off-peak hours to help them reduce their peak spending and lower their monthly energy bills. The documentation resources below help you get started with the Load Shifting Cloud Service, Rate Coach.
Get Started with Load Shifting Cloud Service, Rate Coach
IMPORTANT NOTE: The Opower Load Shifting Cloud Service, Rate Coach is no longer available for purchase. The features previously offered through this service are now available as part of the Opower Weekly Engagement Cloud Service, Residential. If you currently use the Opower Load Shifting Cloud Service, Rate Coach, you can continue to use these features as you do today. Documentation for the legacy versions of these features is available below. Documentation for the current version of these features is available from the Weekly Engagement Cloud Service, Residential page. Use the links below to find the documentation for the version of the features you use.
Legacy Load Shifting, Rate Coach Guides
Use these guides to review the features and requirements for the legacy version of the Load Shifting Cloud Service, Rate Coach.
Weekly Engagement Cloud Service, Residential Documentation
Documentation for the most current version of Load Shifting reports is available from the Weekly Engagement Cloud Service, Residential page. Use the link below to access the guides.
What's New
Learn about the latest features in Opower Load Shifting Cloud Service, Rate Coach.
Customer Service Documentation
Support and respond to utility customer questions to customer service representatives about Load Shifting Cloud Service, Rate Coach products and features.
Other Resources
Access training classes, our partner network, and other supporting cloud service resources.