TOU Demand Reminder Module
The TOU Demand Reminder module is used to educate customers about how their demand charge is calculated. The module provides customers with information such as:
- How much more expensive peak prices are than off-peak prices.
- The hours during which electricity is most expensive.
- A visual timeline that displays off-peak, partial-peak, and peak hours.
- An explanation of how the demand charge is calculated.
Requirements
| Category | Description |
|---|---|
| Data History | AMI data for the last two weeks. |
| Data Coverage | Demand rate plan data should be available for the time period covered by the report. |
User Experience
This module includes the following components:
Peak Hours Insight Statement: An insight statement at the top of the module identifies the peak hours, and provides information about how much more expensive energy use is during those hours. For example, "On weekdays, electricity is 2.2x more expensive from 4pm - 7pm."
Peak Hours Timeline: The module includes a timeline that highlights the hours during the day when the customer's electricity is most expensive based on their rate plan. It is designed to inform customers when their electricity use will contribute most significantly to a higher energy bill.
Demand Charge Statement: Below the scale is a statement that explains the demand charge the customer receives each bill period. For example, "Once each bill period, you'll also be charged $12.24 per kilowatt for your highest hour of energy use during peak hours – this is called your demand hour and demand charge."
