Design and Configuration: Load Shifting High Bill Alerts

This section discusses the design, configuration options, and the user experience variations that are specific to the modules that are used to include Load Shifting insights in the High Bill Alert AMI emails.

For information about configuring additional options and modules within the High Bill Alert AMI emails, see the High Bill Alerts AMI Configuration Guide.

The Load Shifting Cloud Service, Rate Coach provides the load shifting modules that can be included in the High Bill Alert (HBA) Advanced Metering Infrastructure (AMI) Email. These modules are designed to educate HBA AMI customers about their time of use (TOU) or demand rate plans, and encourage them to shift energy use to off-peak hours.

Be aware that at least two peak categories must be set up in order for load shifting modules to display correctly. For example, a utility might have PEAK hours from 6am to 12am, and OFF-PEAK hours from 12am to 6am.

TOU Rate Plans

For customers on TOU rate plans, load shifting insights can be included within the HBA AMI email communications using this module:

• TOU Trends module: This is a simplified module that displays the cost or usage during each peak period.

Demand Rate Plans

For customers on Demand rate plans, load shifting insights can be added to the HBA AMI email communication using the following modules:

• TOU Trends module

• TOU Demand Reminder module