Email Footer Module

This module includes information that provides more context about the email, includes legal text, and enables users to unsubscribe from emails. The footer can also include links to the utility's mobile application and social media accounts.

Design

This image shows an example of the module:


Example of the Email Footer module.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option Input Value

Holiday Statement

A statement that tells the customer that peak pricing does not apply to specified holidays. The list of holidays included can vary by utility customer.

Default: Peak pricing does not apply on holidays, including New Year's Day, Presidents' Day, Good Friday, Memorial Day, Independence Day, Thanksgiving, Christmas, and the following Monday if any of these holidays fall on a Sunday.

Required

Choose one of the following:

  • Use default statement.
  • Use the following statement:

Manage Preference

Provide a link to the Web Portal page where a customer can edit their communication preferences.

Required

Choose one of the following:

  • Do not include a Manage Preferences link.

  • Use the following URL for the Manage Preferences link:

Utility Name and Address

The utility's name and mailing address must appear due to CAN-SPAM regulations in the US and similar regulations abroad.

Required

Specify the name and address to use in the email footer:

Legal Text

This is the copyright and any other legal text required by the utility and/or Oracle Utilities.

Required

Use the following legal text:

User Experience Variations

This section discusses how the module can vary.

Flat Rate Load Shifting Report Variation

When this module is included in the Flat Rate Load Shifting Report, it varies as follows:

  • Heading: The heading asks the reader to consider what appliances they can use during a different time period. For example, "What you can shift"
  • High-Energy Insight Statement: The statement notifies the customer that they can shift their usage to a different time period to use cleaner energy sources. For example, "Appliances like these use a lot of electricity. To use cleaner sources of energy, use them before 4pm and after 8pm, when demand on the grid is lower."