Email-Wide Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Options	Input Value
Fonts and Colors All images are shown with default fonts and colors. The email can be updated to use a utility's fonts and color branding scheme.	Optional Choose one of the following: Use default fonts and colors. Work with your delivery team to select utility-branded fonts and colors.
Alert Delivery Window The delivery window refers to the days in the month during which High Bill Alerts (AMI) can be sent to customers. The default window for sending High Bill Alerts (AMI) is seven days after a new bill period starts and seven days before the bill period ends.	Optional Choose one of the following: Use the default delivery window. Use the following delivery window:
Energy Use Experience If rates are modeled, High Bill Alerts AMI v3 displays energy cost information across the alerts and communications by default. All experiences can be configured to show energy use experience. Be aware this configuration applies across all alerts and communications for the product.	Optional Choose one of the following: Use the default behavior, which displays costs for customers that meet cost data requirements. Display an energy use experience for all customers across all product communications and alerts.

Configuration Options

Input Value

Fonts and Colors

All images are shown with default fonts and colors. The email can be updated to use a utility's fonts and color branding scheme.

Optional

Choose one of the following:

Use default fonts and colors.

Work with your delivery team to select utility-branded fonts and colors.

Alert Delivery Window

The delivery window refers to the days in the month during which High Bill Alerts (AMI) can be sent to customers. The default window for sending High Bill Alerts (AMI) is seven days after a new bill period starts and seven days before the bill period ends.

Optional

Choose one of the following:

Use the default delivery window.

Use the following delivery window:

Energy Use Experience

If rates are modeled, High Bill Alerts AMI v3 displays energy cost information across the alerts and communications by default. All experiences can be configured to show energy use experience. Be aware this configuration applies across all alerts and communications for the product.

Optional

Choose one of the following:

Use the default behavior, which displays costs for customers that meet cost data requirements.

Display an energy use experience for all customers across all product communications and alerts.