Mobile Push Alerts

High Bill Alert AMI mobile push alerts enable utility customers who have the utility's mobile application to receive in-application alerts regarding a potentially high bill. The alert notifies customers of what their projected upcoming bill is based on their usage so far in the billing period. The alerts are intended to provide customers with enough time to respond to the alert so that they have the opportunity to lower their bill.

Design

The following message shows the standard wording of the High Bill Alert AMI mobile push message when a customer's rates are modeled.

Util: You’re trending toward a higher bill. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option	Input Value
Utility Name The alert message can begin with the utility company name.	Required Provide the utility name to include in the alert.
Budget Billing Personal Threshold Not Set The message displayed for the user experience. The utility name and usage percentage are dynamically provided. Default: Util: Your energy use is 83% higher than usual. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.	Optional Choose one of the following: Use the default message. Use this message:
Budget Billing Personal Threshold Set The message displayed for the user experience. The utility name and usage percentage are dynamically provided. Default: Util: Your energy use is 83% higher than usual. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.	Optional Choose one of the following: Use the default message. Use this message:
Budget Billing Personal Threshold Not Available The message displayed for the user experience. The utility name and usage percentage are dynamically provided. Default: Util: Your energy use is 83% higher than usual. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.	Optional Choose one of the following: Use the default message. Use this message:
Usage Only Personal Threshold Not Set The message displayed for the user experience. The utility name and usage percentage are dynamically provided. Default: Util: Your energy use is 83% higher than usual. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.	Optional Choose one of the following: Use the default message. Use this message:
Usage Only Personal Threshold Set The message displayed for the user experience. The utility name and usage percentage are dynamically provided. Default: Util: Your energy use is 83% higher than usual. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.	Optional Choose one of the following: Use the default message. Use this message:
Usage Only Personal Threshold Not Available The message displayed for the user experience. The utility name and usage percentage are dynamically provided. Default: Util: Your energy use is 83% higher than usual. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.	Optional Choose one of the following: Use the default message. Use this message:
Rates Modeled Personal Threshold Not Set The message displayed for the user experience. The utility name is dynamically provided. Default: Util: You’re trending toward a higher bill. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.	Optional Choose one of the following: Use the default message. Use this message:
Rates Modeled Personal Threshold Set The message displayed for the user experience. The utility name is dynamically provided. Default: Util: You’re trending toward a higher bill. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.	Optional Choose one of the following: Use the default message. Use this message:
Rates Modeled Personal Threshold Not Available The message displayed for the user experience. The utility name is dynamically provided. Default: Util: You’re trending toward a higher bill. Let’s look at ways to cut back on energy spending so you can get back on track for lower bills.	Optional Choose one of the following: Use the default message. Use this message: