2 Getting Started

The Advanced Rates Engagement Cloud Service enables residential and non-residential customers to view and interact with energy cost insights and trends in various Oracle Utilities Opower web and outbound communication cloud service products. It also provides tools that allows customers to learn about available rate plans and view estimated energy cost savings that may result from enrolling in a new rate plan or changing energy consumption behavior. This information helps customers better understand the cost implications of their energy use and empowers them to more proactively manage their energy demand and efficiency.

See Advanced Rates Engagement for details about the features and insights that enable more proactive customer engagement. For an overview of all cloud services available from Oracle Utilities, see the Oracle Energy and Water Cloud Service Descriptions online at Oracle Contracts - Cloud Services Service Descriptions.

Each cloud service includes specific requirements and limitations for proper operation. For more information, see Requirements and Limitations.