1.2.5.3.1.7 Editing Case and Alerts Details

To edit the details of a case or an alert, click on the Edit Alert link at the bottom of the summary pane of the Alert screen, or the Edit Case link at the bottom of the summary pane of the Case screen, as appropriate. This will launch the Edit dialog.

Note:

This is privileged functionality. If you do not have the correct security settings, you will not be able to see the control at all.

Edit Dialog

The Edit dialog allows you to:

• Edit the description of the case or alert;

• Set the priority of the case or alert;

• Set the review flag of the case or alert;

• Set the permission of the case or alert;

• Set the value of any writeable Extended Attribute(s) that have been defined for the installation.

Once you have supplied the new details, click OK to apply the changes.