1.2.7 Issue Manager

The Issue Manager application is used to view, assess and manage issues.

You can launch the Issue Manager from either from the EDQ Launchpad, from an Issue notification email, or by clicking on the You have n issue(s) link in the Director Toolbar.

When the Issue Manager is launched, all open issues that are assigned to the logged on user are displayed by default:

The issues displayed can be filtered using the Server, Project and Show drop-down fields, and the Show... check boxes. The Filter menu bar button shows or hides the filtering options.

To open an issue, either right click on it and select Open Issue or double click it. The issue is opened in a separate dialog box.

On this dialog, issues can be reassigned to other users, or marked as "New", "In Progress" or "Complete" in the Status field. It is also possible to open the process the issue originates from by clicking the Related Process link.

Note:

Issues cannot be assigned to users that do not have permission to view the project the issue originates from.