11.2.1 Troubleshooting: Oracle GoldenGate Classic Targets

• Identifying the Error
  

11.2.1.1 Identifying the Error

To identify the error:

1. After logging in to the Oracle GoldenGate Enterprise Manager Plug-in, on the main page, select Setup, click Add Target, and then select Configure Auto Discovery to display the Setup Discovery page.
2. On the Targets on Host tab, select a target and then click Diagnostic Details to display the Diagnostic Details page.
3. Select the Oracle GoldenGate target that you just discovered.
4. Click Log from Agent to display a Confirmation dialog box.
5. Scroll down the Confirmation dialog to view the errors.

Resolution

1. Discover an Oracle GoldenGate instance as described in Discovering an Oracle GoldenGate Enterprise Manager Plug-in Classic Instance.
2. While discovering a target, when you come across the Edit Parameters: Oracle GoldenGate dialog box, enter the correct Monitor Agent Password for the given Monitor User Name and click OK.
3. Click Discover Now and click Yes in the Discover Now confirmation dialog box.
4. After the discovery is successful, click Close in the Confirmation dialog box.
5. To view the discovery logs in case of an error occurrence, select the target, click Diagnostic Details, select Oracle GoldenGate Classic, and the click Log from Agent.

This topic describes the following discovery-related errors:

• Authentication Issue: EM-06006: Connection Setup Failed. Security Error or Authentication Issue.
  
• Connection Issue
  

11.2.1.1.1 Authentication Issue: EM-06006: Connection Setup Failed. Security Error or Authentication Issue.

Enter the correct Monitor Agent credentials, host, and port names to successfully discover Oracle GoldenGate Classic target.

11.2.1.1.2 Connection Issue

If Discovery is not successful and a Connection Exception has occurred, then you need to check the following:

• In the Oracle GoldenGate Installation location, for example OGG_HOME, ensure that the Monitor Agent is running successfully.
• Ensure that there is no firewall blocking connection to the Oracle GoldenGate host from the Enterprise Manager Agent host.
• If the Monitor Agent does not run successfully, then you need to check and update the config.properties. For more information about updating the configuration properties, see Update the Configuration Properties in the Installing and Configuring Oracle GoldenGate Monitor Agent guide.
• You may also run the Monitor agent debug tool to check the connection to Oracle GoldenGate Monitor agent with assitance from Oracle Support. See Doc ID 2410209.1 at support.oracle.com