11.11.4 About Top Categories

The questions are grouped into several categories and the user can select questions from these categories. The Top Categories panel lists the top five categories based on the number of questions linked with a category in descending order.

The standard categories that questions can be grouped into are listed as follows:

  • Childhood
  • Sports
  • Your Birth
  • Parents, Grandparents, Siblings
  • Children
  • Your Employment
  • Significant Other
  • Pets
  • Automobile
  • Education
  • Miscellaneous

The KBA functionality enables you to manage categories. It allows you to create, edit, delete, and view the categories. If the standard categories that questions can be grouped into do not meet your requirements, then you can create categories that can hold the relevant questions you plan to create. See Create New Category.