Setting the Default Factor
The default factor is the factor used when performing device authentication. If no default factor is set, then the user is presented with a challenge choice based on the factors configured.
The following steps show how to set the default factor in the Self-Service
Portal:
- In the left navigation menu, select My Authenticators.
- For the factor you wish to enable as the default factor, select the ellipsis in the factor tile.
- In the drop-down menu, select Set as Default.
- The factor tile for your chosen factor will now display Default.