Viewing Oracle Universal Authenticator Logs
The following sections show how to view logs for debugging issues with Oracle Universal Authenticator (OUA).
Viewing DRSS Logs
Administrators can check the
oua-drss
pod logs to find and
troubleshoot any underlying errors for issues such as user login problems. To check the pod
logs, run the following on the Kubernetes
cluster:kubectl logs <RELEASE-NAME>-oua-drss-<pod> -n <namespace>
Viewing OUA Client Application and SSO Browser Extension Logs
To view the logs for the OUA Agents and SSO Browser extension on the Microsoft
Windows computer:
- Open the Event Viewer using Windows Search.
- In the left navigation pane, select Event Viewer > Application and Services Logs.
- The following Agent logs are then available:
- OUADesktopAgent: Desktop agent logs.
- OUAMonitoringAgent: Device monitoring logs.
- OUAUpgradeAgent: Device software management and upgrade logs.
- OUABrowserExtensionNativeApp: SSO Browser extension logs.