Understanding Oracle RightNow Adapter Design-Time JDeveloper Errors

The following table shows the common design-time errors faced while using Oracle RightNow Cx Server in JDeveloper and their possible solutions.

Table 7-1 Oracle Cloud Adapter for RightNow Server CX in JDeveloper

Error Solution

The login credentials are not valid, or the maximum number of logins has been exceeded. Contact your administrator for more information.

Metadata for the enterprise WSDL is not available in the cache.

Provide the valid Oracle Cx credentials. Delete the CSF key and add it again providing the correct credentials.

Connect to the internet and click the offline configuration check box. This will download the metadata for offline usage.

Unable to connect to RightNow Cx server.

Ensure that you are connected to the internet and not blocked by or behind the fire wall of your organization.

Error deploying the composite on soa_server: Composite with same revision ID already exists.

Check if the project is already deployed on the server. Check the overwrite composites with the same revision box or change the revision number.

java.net.ConnectException: Connection refused: connect; No available router to destination.

Ensure the SOA server is up and running.