1 Introduction

This guide provides an overview of the features and applications associated with Oracle WebCenter Content, which is a comprehensive suite of digital content management tools that enable you to manage content through its life cycle from creation, collaboration, approval, revision, publishing, search, and retrieval to retention, archiving, and destruction.

This guide includes the following chapters:

Much of the software discussed in this document uses other applications to increase functionality and flexibility. For example, Oracle WebCenter Enterprise Capture is used to capture physical documents into digital formats so that they can be archived into WebCenter Content.

Most of the software mentioned in this overview uses Oracle WebCenter Content to manage the files used in the product set. Because of this interaction, it is recommended that you read this entire document to familiarize yourself with the entire product family available with Oracle WebCenter Content.

Detailed documentation is available for all of the features and applications discussed in this document as well as online help. In addition to the guides, you can access information about product functionality with context-sensitive tooltips, quick help, and the help menu. Click the Help button where available on pages and screens to view context‐sensitive help for the page or screen.

This chapter also discusses the following topics:

1.1 Why Use Oracle WebCenter Content?

Content management used to be focused only on organizing content along departmental lines, for specific niche uses. Now many companies are struggling with growth in the sheer amount of information to be managed. Content is often stored in disparate locations, including the corporate repository, laptop and desktop computers, and email accounts as well as being stored in a variety of formats.

Oracle WebCenter Content can help a corporation unify, manage, and leverage all types of content across the entire enterprise. All corporate lines of business such as marketing, brand management, web presence, accounting, sales, human resources, and engineering can share the same tools and easily access the same information in a common repository. Oracle WebCenter Content integrates with Oracle Content and Experience for a truly hybrid content management solution. You can store content in the cloud server and access it on-the-go by using the Oracle Content and Experience user interface.

By centralizing information and allowing access to information by qualified users, Oracle WebCenter Content provides cost savings, eliminates redundancy and increases efficiency. At the same time, information is properly managed, tracked, and disposed of as needed

In addition to proper content management, enterprises are now faced with the need to manage content in conjunction with legislative compliance laws or for litigation purposes. Organizations must be able to find the correct information in a timely manner. It is also essential that information be preserved or disposed of in accordance with an enterprise-wide policy. If an organization cannot track content, it makes it difficult if not impossible to enforce corporate policies regarding information security and disposal.

1.2 Key Components of Oracle WebCenter Content

Oracle WebCenter Content, an Oracle Fusion Middleware component, is an integrated suite of applications designed for managing content. Oracle WebCenter Content contains the Oracle WebCenter Content Server, which is used to manage the content repository. Oracle WebCenter Content can be accessed using several methods. This section provides an overview of the following topics:

1.2.1 About the Content Repository

The content repository is used to store content and deliver it to users as needed in the correct format. By using specific repository tools, the Oracle WebCenter Content administrator can manage the unstructured content and make certain the correct content is delivered to the correct user according to security permissions and rights.

Oracle WebCenter Content Server is a web-based interface to the content repository and is used to manage the content life cycle from creation to disposition. Folders and folios can be used to manage groups of content, and content also can be categorized as it is checked in to the repository.

For more information about the content repository, see Managing Content in Managing Oracle WebCenter Content.

1.2.2 About Content Conversion

Oracle WebCenter Content: Inbound Refinery is a conversion server that manages file conversions for electronic assets such as documents, digital images, and motion video. In addition to conversion, Inbound Refinery provides thumbnail functionality for documents and images, storyboarding for video, and the ability to extract and use EXIF data from digital images and XMP data from electronic files generated from programs such as Adobe Photoshop and Adobe Illustrator. You can use Inbound Refinery to convert content items stored in the Content Server repository.

For more information, see Converting Native Content to Different Formats.

1.2.3 About Retention Management

Oracle WebCenter Content offers optional records management features integrated with the main application, and an Oracle WebCenter Content: Records application which provides additional functionality to allow organizations to track and preserve content. When the content has fulfilled its purpose in the organization, it can be disposed or archived.

Organizations may need to retain content because of regulatory requirements or have a litigation-related need for effective and efficient retention management. The Records application can manage internal content stored within Content Server and external content, such as files stored in a warehouse or on an external repository. The software can manage the disposition schedule, search metadata associated with the external file, and manage an electronic rendition of an external file.

You can configure WebCenter Content to ensure that the records are retained to meet regulations (such as Sarbanes Oxley, DoD 5105.2, SEC Rule 17a, and HIPAA and FDA) and litigation-related and business-related needs such as the DoD 5015.2 standard (including Chapter 4). The software has been certified by the Joint Interoperability Test Command (JITC) to comply with the standard.

For more information about records and retention management, see Managing Records Retention and Managing Records Retention with Adapters.

1.2.4 About Accessing Oracle WebCenter Content

Oracle WebCenter Content supports several methods for accessing and using the application and its features. For more information, see Accessing and Navigating Oracle WebCenter Content in Using Oracle WebCenter Content.

  • Web browser interface: Oracle WebCenter Content provides a web browser user interface for a simple and convenient way of accessing all of Oracle WebCenter Content features.

  • Desktop client: Oracle WebCenter Content: Desktop can be installed on your computer to provide convenient access to Content Server from within popular desktop applications (for example, Microsoft Windows Explorer, Microsoft Office application, email clients, and various web browsers).

  • Mobile client: Oracle WebCenter Content offers mobile apps for iPhone, iPad, and Android phones, so you can access content stored in an Oracle WebCenter Content Server.

1.3 About Oracle WebCenter Content and Oracle WebLogic Server

Oracle WebCenter Content User Interface is in the same WebLogic Server domain as other Oracle WebCenter Content components.

For more information about configuring Oracle WebCenter Content User Interface settings, see Configuring WebCenter Content User Interface in Administering Oracle WebCenter Content. For WLST commands, see User Interface Commands in WebCenter WLST Command Reference.