Analytics

The Analytics console displays metrics for the entire WebCenter Portal application. It is available to system administrators with the Manage Configuration permission.

The console consists of four pages, grouping several different reports:

• Summary Metrics – portal traffic, page views, and login metrics:

  • Traffic provides a summarized view of common events in WebCenter Portal. Use the Traffic view to track application-wide events, such as portal views, page views, portlet views, logins, number of searches, wiki views, blog views, and document views.

  • Pages tracks the number of page hits and unique users who have visited any portal page. Use this for a quick view of the most visited pages (top pages) and/or the least visited pages (bottom pages).

  • Logins reports the number of times users log in to WebCenter Portal. Use this view to see the total number of WebCenter Portal logins and/or the number of times unique users logged-in to WebCenter Portal.

• Portal Metrics – portal usage and response times

  • Traffic shows usage information for individual portals. Usage information includes the number of page hits, number of unique users, and the number of unique visits (multiple consecutive page views within the same portal during the same WebCenter Portal session is treated as one visit). Use this task flow to quickly see the most popular ­portals (top), and the least popular portals (bottom).

  • Response Time displays page performance information—average, minimum, or maximum response time—for individual portals over any time period you specify. Use this view to quickly see the slowest portals (bottom), and the fastest portals (top).

• Portlet Metrics – portlet usage and response times:

  • Traffic displays portlet usage information—the number of portlet hits (the number of times a portlet is displayed) and number of unique users that access a portlet. Use this view to quickly see the most popular portlets (top), and the least popular portlets (bottom).

  • Instances Traffic displays usage information—the number of portlet hits (the number of times a portlet is displayed) and number of unique users that access a portlet—for individual portlet instances. If the same portlet displays on several different pages, each placement is considered as a portlet instance. Use this view to quickly see the most popular portlet instances (top), and the least popular portlet instances (bottom).

  • Response Time displays performance information—average, minimum, and maximum response time—for individual portlets. Use this view to quickly see the slowest portlets (bottom), the fastest portlets (top), and compare performance data. Portlet response times are important because there is often a direct link between page performance and the slowest portlets. When troubleshooting poor performance within a portal, it is important to identify the worst performing portlets.

  • Instances Response Time displays performance information—average, minimum, and maximum response time—for individual portlet instances. If the same portlet displays on several different pages, each placement is considered as a portlet instance. Use this view to quickly see the slowest portlet instances (bottom), the fastest portlet instances (top), and compare performance data.

• Service Metrics – search usage, documents, wikis, blogs:

  • Search Metrics tracks searches performed within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) search phrases.

  • Document Metrics tracks how often a document is accessed. Use this view to quickly see the most popular (top) and least popular (bottom) documents. Documents in the Home Portal are included in this report. If you have two different documents with the same name, they are treated as two separate documents. The metrics includes the parent folder for context.

  • Wiki Metrics tracks how often wikis are accessed within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) wikis.

  • Blog Metrics tracks how often blogs are accessed within WebCenter Portal. Use this view to quickly see the most popular (top) and least popular (bottom) blogs.