Save Existing Logs (optional)

Save any logs you want to keep since existing application and service log bundles are not retained after the upgrade.

1. Locate any installation and database logs you want to retain, and move them to a safe place. Logs that may be of interest are located in the STA logs location you have defined for your installation. See Review the STA File System Layout for details.
2. Create an RDA log bundle on the current STA installation.
   1. Log in to STA as an administrator user.
   2. Expand the Setup & Administration tab, select Logs.
   3. Click Create New Log Bundle .
   4. Assign a bundle name and click Save. It may take several minutes for the process to complete.
3. Download the RDA log bundle you just created, as well as any others you want to retain. You must download the bundles one at a time.
   1. In the Service Logs table, select the bundle you want to download.
   2. Click Download Selected Log Bundle .
   3. Save the log bundle to an accessible location.