1. Installation and Configuration Guide
  2. Troubleshoot Issues
  3. ISSUE: SNMP Trap Status Not Updating After Connection Test

ISSUE: SNMP Trap Status Not Updating After Connection Test

The SNMP configuration screen may not update immediately after a connection test, even after a refresh, but you can run the connection test again and use the values provided by the Test Connection dialog to confirm the status.

Workaround

  1. Sign in to the STA GUI. In the left navigation, expand Setup & Administration, then click Library Connections.
  2. Within the Monitored Libraries table, select the library in question and click Test Connection Test Connection icon.
    Monitored Libraries table with Test Connection noted.
  3. Use the values reported by the test to verify the status.

    Such as:

    • MIB Walk Channel :: Good (SNMP V3)
    • Trap Channel :: Good (SNMP V3)
    • Media Validation Support :: Good