1. Installation and Configuration Guide
  2. Configure the Library Connection (SNMP or SCI)
  3. Troubleshoot the Library Connection
  4. Troubleshoot a Failed Media Validation Support Test

Troubleshoot a Failed Media Validation Support Test

The Media Validation Support test checks for the minimum library firmware and configuration required to support STA media validation.

If the library configuration does not support media validation, the test reports Not Applicable. If the test is unsuccessful for a library that can support media validation, one or more of the following issues could be the cause:
  • The library firmware does not support media validation.
  • SNMP v3 is not configured.
  • There are no drives in the media validation pool.
  • There are no empty or reservable drives in the media validation pool.

Use the following procedure to diagnose and resolve the issues.

  1. Verify that the library and drives meet the minimum firmware levels required for media validation.
  2. Verify that you have an SNMP v3 user configured on both the library and STA server, and have configured the STA server to be a trap recipient on the library. Review the library SNMP configuration steps in the Configure SNMP on the Libraries and Configure SNMP on the STA Server.