Where did the log message or support bundle go?

To prevent running out of storage space on the disk drive, the library rotates (overwrites) older logs, storing a maximum of 500MB of diagnostic log data.

Due to log rotation, some request and job details may no longer have a log messages tab. Similarly, the library keeps the latest ten supports bundles and then removes the oldest once a new one is created. You should copy or download any log information or support bundles as soon after an event as possible.