Diagnose a Browser-Based User Interface Problem

The browser level and type may cause issues with the remote interface.

1. If you have problems with a browser, try a different browser. Check the SL150 firmware release notes for known incompatibilities.
2. If you start to have problems with a browser that used to work, check for recent changes to the browser configuration:

   • If scripting (Javascript) has been disabled, enable it.

   • If browser plug-ins or extensions have been installed or updated recently, disable or uninstall the add-on software.

   • If browser software has been recently updated, roll back the update and revert to the previous version.

3. If an update is available for the browser, install it.
4. If you still have problems after you have tried the latest versions of several browsers, open a service request. See Get Parts and Technical Support.