1. Oracle ZFS Storage Appliance Customer Service Manual, Release OS8.8.x
  2. Performing a Factory Reset
  3. Factory Resetting Clustered Controllers

Factory Resetting Clustered Controllers

Because factory reset of an Oracle ZFS Storage Appliance controller while in a clustered configuration is not supported, use the following procedure to unconfigure the clustered controllers, factory reset each standalone controller, re-cluster the controllers as part of initial configuration, and import the existing storage pool. Both controllers must be factory reset before they can be clustered together again.

  1. Use one of the following methods to perform a factory reset on controller A. When controller A starts to reboot, immediately turn off its power.

    • BUI: From the Maintenance menu, select System, and click Factory Reset.

    • CLI: Go to maintenance system and enter the command factoryreset.

    • SSH or Serial Console: While rebooting, select Factory Reset from the boot menu.

  2. On controller B, use one of the following methods to unconfigure the cluster.

    • BUI: From the Configuration menu, select Cluster, and click UNCONFIG.

    • CLI: Go to configuration cluster and enter the command unconfig.

  3. On controller B, use one of the following methods to perform a factory reset.

    • BUI: From the Maintenance menu, select System, and click Factory Reset.

    • CLI: Go to maintenance system and enter the command factoryreset.

    After completion, the * prompt is displayed.

  4. Turn on the power for controller A.

    After completion, the * prompt is displayed.

  5. Use one of the following methods to perform initial configuration on controller A and to make it into a clustered configuration with controller B. During the storage pool configuration step, import the existing storage pool.