Replacing a Faulty Disk Shelf Drive

Caution:

Do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place, including filler panels. Refer to Disk Shelf Hardware Overview for component locations.

Use the following procedure to replace a faulty drive. The disk shelf drives are hot-swappable and may be replaced without removing power from the disk shelf. To avoid possible data loss when removing non-faulted drives, label each drive with the number of the slot from which it was removed and reinstall each drive into the same slot.

The replacement drive must be of the same type and rotational speed as the drive to be replaced. Typically, the replacement drive is the same capacity; however, Oracle might support and ship a specific larger capacity drive in certain cases. Contact Oracle Service with questions about allowable use.

Note:

Do not perform a pool configuration operation while a disk firmware upgrade is occurring. To check if an upgrade is in progress, from the Maintenance BUI menu, select System, or navigate to maintenance system updates in the CLI.

To add, not replace, a new cache device into an appropriate and empty drive slot, see Adding a Disk Shelf Cache Device.

Identify the faulted HDD.
- If you are not physically at the system, from the Maintenance BUI menu, select Hardware, and open the detail view of the disk shelf that has the faulted drive. The disk shelf that has the faulted drive is marked with an amber status icon. On the detail view, the faulted drive has either an amber or a blue-on-amber (ready to remove) status icon. Note the ID of the faulted drive. Click the entry for that drive in the table to highlight the location of the drive in the disk shelf illustration. To view details about the faulted drive, click its information icon and then click Active Problems.
- If you are physically at the system, the amber Service Action Required indicator on the HDD should be lit. Additionally, you can click the locator icon in the BUI to light the locator LED on the faulted drive.
Verify that the faulted drive is ready to be removed.
Caution:
Removing the drive before it is ready to be removed can result in loss of data.

Use any of the following methods to verify that the faulted drive is ready to be removed:
- In the BUI:
  - The status icon for the faulted drive in the detail view in the Maintenance: Hardware BUI menu has changed from amber to blue-on-amber.
  - The Component Details information window (click the information icon ) for the faulted drive shows Yes as the value for the Ready to remove property.
- In the CLI (and RESTful API), the value of the readytoremove property for the faulted drive is true:
```
hostname:maintenance chassis-000 disk-001> get readytoremove
                 readytoremove = true
```
Press the release button or latch to release the drive lever.

For Oracle Storage Drive Enclosure DE3-12C, release the latch by pushing it toward the right with your finger or thumb.
Pull the drive lever fully open to unlock and partially eject the drive from the chassis.

The following figure shows how to unlock and partially eject a horizontal disk drive.

The following figure shows how to unlock and partially eject a vertical disk drive.
Grasp the middle of the drive body and pull it toward you to remove it from the chassis.
Wait at least 30 seconds.
Ensure the new drive lever is in the fully extended position.
While constantly pushing toward the pivot point of the lever, slide the drive fully into the chassis slot.

The following figure shows how to slide a horizontal disk drive into the chassis slot.

The following figure shows how to slide a vertical disk drive into the chassis slot.
Press the drive lever closed until it locks in place. If a vertically oriented drive is higher than surrounding drives, push down on the top of the drive to properly seat it. The Activity LED will be steady green to indicate a ready state.
From the Maintenance BUI menu, select Hardware, click the right-arrow icon at the beginning of the appropriate disk shelf row, and then click Disk to verify that the disk online icon is green for the newly installed disk.
If a fault does not self-clear, see Repairing Active Problems.