Understanding Hardware Status

To understand hardware status, use the following sections.

Locating the Chassis Serial Number

To obtain support for your storage controller or to order new parts, you need your chassis serial number. There are three ways to locate the chassis serial number.

You can find a chassis serial number label on the storage controller front panel on the left side. Another label is on the top of the storage controller.
You can click the Sun/Oracle logo in the BUI masthead to obtain the serial number.
You can use the following CLI command:
```
hostname: maintenance hardware show
```

Locating a Failed Component (BUI)

Use the following procedure to locate a failed component using the BUI.

From the Maintenance menu, select Hardware.
Click the right-arrow icon on the storage system or disk shelf which has the fault icon.
Locate the fault icon in the lists of hardware components and click it. The image should be updated to show where that component is physically located.
Click the locator icon for that component, if the component has it. The LED on the component will begin to flash.

Locating a Failed Component (CLI)

Use the following procedure to locate a failed component using the CLI.

Go to maintenance hardware:
```
hostname:> maintenance hardware
```

List the appliance components:

hostname:maintenance hardware> list
             NAME        STATE       MODEL                     SERIAL
chassis-000  hostname    ok          Oracle ZFS Storage ZS7-2  unknown
chassis-001  000000000C  faulted     Oracle Storage DE3-24C    000000000C

Select the chassis and list its components:

hostname:maintenance hardware> select chassis-001
hostname:maintenance chassis-001> list
                         disk
                          fan
                          psu
                         slot

Select the component type and show all available components:

hostname:maintenance chassis-001> select disk
hostname:maintenance chassis-001 disk> show
Disks:
          LABEL   STATE       MANUFACTURER  MODEL             SERIAL
disk-000  HDD 0   ok          ST3500630NS   ST3500630NS       9QG1ACNJ
disk-001  HDD 1   faulted     ST3500630NS   ST3500630NS       9QG1A77R
disk-002  HDD 2   ok          ST3500630NS   ST3500630NS       9QG1AC3Z
disk-003  HDD 3   ok          ST3500630NS   ST3500630NS       9QG1ACKW
disk-004  HDD 4   ok          ST3500630NS   ST3500630NS       9QG1ACKF
disk-005  HDD 5   ok          ST3500630NS   ST3500630NS       9QG1ACPM
disk-006  HDD 6   ok          ST3500630NS   ST3500630NS       9QG1ACRR
disk-007  HDD 7   ok          ST3500630NS   ST3500630NS       9QG1ACGD
disk-008  HDD 8   ok          ST3500630NS   ST3500630NS       9QG1ACG4
disk-009  HDD 9   ok          ST3500630NS   ST3500630NS       9QG1ABDZ
disk-010  HDD 10  ok          ST3500630NS   ST3500630NS       9QG1A769
disk-011  HDD 11  ok          ST3500630NS   ST3500630NS       9QG1AC27
disk-012  HDD 12  ok          ST3500630NS   ST3500630NS       9QG1AC41
disk-013  HDD 13  ok          ST3500630NS   ST3500630NS       9QG1ACQ5
disk-014  HDD 14  ok          ST3500630NS   ST3500630NS       9QG1ACKA
disk-015  HDD 15  ok          ST3500630NS   ST3500630NS       9QG1AC5Y
disk-016  HDD 16  ok          ST3500630NS   ST3500630NS       9QG1ACQ2
disk-017  HDD 17  ok          ST3500630NS   ST3500630NS       9QG1A76S
disk-018  HDD 18  ok          ST3500630NS   ST3500630NS       9QG1ACDY
disk-019  HDD 19  ok          ST3500630NS   ST3500630NS       9QG1AC3Y
disk-020  HDD 20  ok          ST3500630NS   ST3500630NS       9QG1ACG6
disk-021  HDD 21  ok          ST3500630NS   ST3500630NS       9QG1AC3X
disk-022  HDD 22  ok          ST3500630NS   ST3500630NS       9QG1ACHL
disk-023  HDD 23  ok          ST3500630NS   ST3500630NS       9QG1ABLW

Note:

The RPM (revolutions per minute) of the disk drive is also shown in the output. However, RPM is truncated in the previous example.

Select the faulted component and turn on its locator LED, if the component has it:

hostname:maintenance chassis-001 disk> select disk-001
hostname:maintenance chassis-001 disk-001> set locate=true
                       locate = true (uncommitted)
hostname:maintenance chassis-001 disk-001> commit